Reviews
Friendly sales staff, very helpful service dept
Was just a quick stop by to get a decal put on my truck. Service mgr got right to my situation and had it taken care of within approximately 30 minutes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the feedback! Don't forget to follow us on facebook for service and other specials!
Pleasant experience
This is my second auto purchase fro Nalley - and I am an hours drive away in Florida. I am comforted by the fact I have known Jim Smith (parts) for many years. Tony Harrison is a great sales person - appropriately assertive and very reliable. Mike Collins was always available for questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your continued business and trust! Don't forget to follow us on facebook, watch for the specials and discounts.
great salesman and finance crew
I would really like to giove the guys at nalley from salesman to finance man to the man who writes up deal and offers warranty's and such. Freddy is a man that made the difference in me purchasing the truck. He listened to what I wanted and did every thing possible to make me happy instead of pushing the best deal on me and trying to convince me he truly listened and also came in the next day on his day off just to make sure my truck was ready when he really did not have to do it. This is the kind of man that will make a dealership sale vehicles and he did a superb job so the big man who reads this needs to give him a little extra because I went to 10 dealerships looking at trucks and the service all around here is the best but Freddy made the sale to me by listening and professionally handling my truck deal thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thomas, We really appreciate you taking the time to come up and visit us aas well as the feedback you provide. Freddy is a valued part of our team and loves giving his customers great servioe. Come back and see us!!
Great service
Darin was really great to us! We recommend him to anyone wanting to buy a vehicle. He gave us the red carpet service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind words! We love knowing when we have done a great job! Don't forget to follow us on facebook. watch for the specials and discounts.
Excellent Buying Experience
I felt welcomed and relaxed throughout the process. Everyone was courteous and attentive to my needs and wants. Though it took a little time, I got the EXACT car I wanted for $200 less than the dollar limit I had previously established for myself.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your business and your kind words!
Great dealership!
Totally positive in every way....both Nalley's sales and service areas offer an excellent product. We highly recommend that you try Nalley-Brunswick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We love satisfying our customers! Great to know we did a great job!
Tremendous Staff and Facilities
I initially met Brett, who was incredibly friendly, warm and down-to-earth. He introduced himself and made me feel like a VIP. Then, I worked with Billy Ellington, who was very meticulous but laid-back in handling all details. Billy, like everyone else, was also was very friendly and fun to talk to. I felt like I was with friends, but I also knew they were very serious about their business. Later I worked with James to sign all my papers; he was incredibly efficient and experienced. To further add to the family feel, Duncan Molloy was kind enough to introduce himself and other staff members also said hello and smiled welcomingly. Truly a class act all around!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are thrilled you had such a great experience! It is what we really strive for. Glad to know we are hitting the mark. Don't forget to follow us on facebook, watch for the specials and discounts.
Quick & complete service...
Quick oil & filter change and tire rotation... well managed... good consultation on current condition assessment of tires & recommendations by Darby... Overall, well done!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks! Don't forget to follow us on facebook, watch for the specials and discounts.
Exceptional service
Spoke with Tony Harrison after requesting a quote through the internet. He promptly returned my phone calls and answered every questione and concerns I had. Once it was time to make purchase, Tony made the transaction quick and comforting. He displaced professionalism, competency, and made my car buying experience the best yet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you form the Internet Dept! We are glad you had such a great experience! Don't forget to follow us on facebook, watch for the specials and discounts.
Great Team
Eric Freeman and all the staff were professional, knowledgable, and friendly. Identifying the vehicle that was most acceptable for my family and needs and then finding the vehicle took time and was everyone's central effort. Great team effort.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your business and your feedback, it is our #1 goal that we take care of our customers and its nice to know we did a great job!