Nalley GMC

Pete and his crew go out of their way to ensure a great service experience. Many thanks to the professional and courteous Nalley team!

I BOUGHT THE VEHICLE BECAUSE IT WAS NALLEY. I WOULD NOT HAVE WANTED TO GO TO A DIFFERENT DEALERSHIP BUT THE CREW LISTENED TO WHAT I WANTED AND FOUND THE TRUCK I WANTED ON THE LOT.

My experience at Nalley Brunswick Buick GMC was very pleasant. I walked in the service department and was greeted with a smile. I explained what was going on with my vehicle, and was told they were slammed at the time and it was an hour before closing. But nevertheless, she stated, "No problem. We will be glad to take a look at it". I went in to have a seat in the waiting area, which was very clean and organized. While waiting, almost every employee that passed greeted me pleasantly. One employee even asked if there was anything that he could get me, such as a beverage, while waiting. I felt like they were very comforting and I even learned a little more about football from one of the employees, since there was a spring football game showing on the tv at the time. I even appreciated that I was given updates about what was going on with my car while waiting. Finally, the attendant from the service department stated that it was determined what was the problem with my vehicle. After she explained, I was concerned about how much it was going to cost me to have it repaired. She smiled and stated "Not a penny because you are covered under the warranty". That was a great thing to hear! By the time my repair was completed, it had been over an hour after the closing time of the service department. Furthermore, when I was getting in my car, I noticed that they had even taken the time to clean the car up because it was still a little wet. That was very impressive, because thats a detail that could have been left out due to after closing hours and not to mention their busy schedule. Now thats what I call "great customer service"!!

Felt very comfortable, did not feel pressured, salesman were not pushy, from my experience Nalley is the easiest and most comfortable place in Glynn co. to deal with.

Jason and Mike were wonderful to work with. Both were gentlemen and neither were pushy. I could not be more pleased.

Nice facility,free coffee and popcorn, tv, magazines. Free car wash. Service took longer than estimated but only by 45 min. Took the time waiting to familiarize myself with the new and used cars for sale.

The staff was very pleasant and professional. The wait time on the service was excellent, didnt take long at all. Overall, I was very impressed.

Freddie Neal is an extremely nice and personable asset to your company. I am very impressed with him. Thank You Freddie for treating me as a person and not a sale.

The sales manager was quick to step in and provide us with a new salesperson when the one with which we had an appointment became ill just after our arrival. The staff was friendly and attentive to our needs.

Jim Deloach is an excellent person- makes purchasing a vehicle easy as possible. All of the staff take great care of us.