Reviews
Great people, great service!
Arrow people are always friendly and knowledgeable. They do what they say and when they tell you your vehicle will be ready, whether it's the service department or vehicle sales.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
Excellent experience
Our experience at Arrow Ford was the absolute best experience we have ever had purchasing a vehicle. Our salesman Malcom and with assistance from Bryant made the vehicle selection process very enjoyable. Loy in finance streamlined the closing experience and was the very best person we could have had. The entire overall team was the best. Absolutely would recommend Arrow Ford for your car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rod, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're so happy to hear the team helped you accomplish your goals. We appreciate you choosing Arrow Ford and hope we can be of service again in the future. Take care!
Ford F250
Lyndi take care of you from start to finish!! Loy is on top of his job & always polite. Andrew runs a tight ship, excellent management..
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Todd, your review means a lot to us. Our staff strives to help you accomplish your goals, and we are glad that the team helped you through your vehicle purchase and made it a positive experience. We appreciate your business and hope to have the opportunity to see you again soon. Take care.
Happy Customer
Really friendly people. Didn't try to sell us something we didn't want.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robert, thank you for your feedback. At Arrow, our goal is not to sell you a car today, but to give you the tools and the knowledge to help you make the best decision for you at the time that is best for you. We hope you will continue to experience this mindset in all your future visits to Arrow. Thank you for your business, and we hope to see you again soon. Take care.
Jamin Phillips
Everyone was extremely friendly and respectful. It was a smoother process than other dealerships we have worked with before.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jamin Phillips, for your feedback. It means a lot to us to hear that we made the car-buying process smoother than you've experienced in the past. We thank you for your business and hope to provide the same level of customer service at every chance we get to work with you in the future. If there is anything we can do for you in the future, please give us a call. Safe travels.
Don't shop at Arrow Ford
Mason did not return my texts to answer my questions three different times. I did not want to buy from Arrow but my husband was ready. Horrible experience!! Will never shop there again.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Martin Thomas
Very satisfied with the sales person Jacob and the finance representative, Loy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car inspection
Needed TX inspection to get vehicle registered in TX. Service was fast and staff friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gary, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!
Suv repairs
The repairs to my Ford Escape were completed earlier than promised and done completely. The service advisors were very knowledgeable, friendly, and effecient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gary, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!
Arrow Point Ford scored a Bullseye!
When we found what we were looking for (Kia Soul) the Arrow Ford Team did everything they could to make this deal happen! Within a few hours, we drove away with exactly what we wanted at a great price and with the Arrow Ford for Life Coverage! Great Place, Greater People!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!