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Rick Hendrick Chevrolet Charleston

(1,487 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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Just bought a new car and Jazz was amazing with helping

Just bought a new car and Jazz was amazing with helping me through the process! He kept me informed on everything and worked with me to make sure everything worked out well.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for recognizing Jazz, one of our outstanding team members. Thank you Juliana for this awesome review! Congratulations on your new vehicle!

Very well other than tech didn't even clean up the

Very well other than tech didn't even clean up the drained oil splatter all over the undercarriage after oil change. Have a little care for your work.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you John for alerting us to this critical training concern. We will use your comments to refine our efforts. We appreciate your business and look forward to you giving us an opportunity to experience our world class service on your next visit. Thank you again!

Great Experience buying my new Silverado Bobby A made

Great Experience buying my new Silverado Bobby A made the experience seamless. Would defy recommend to anyone ,

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Garveyjames, thank you for your kind words and this wonderful review to Bob and our team! Thank you for your recommendation!

The dealership is clean and the service was excellent.

The dealership is clean and the service was excellent. Overall appearance is nice and open

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Vanvan5960, thank you for sharing your positive experience!

Customer service department and sales are always great

Customer service department and sales are always great when I come in Tyler in service and Carmela and Bradley are great as well.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ronnie, thank you so much for the positive review! We're happy you found Carmella, Brad, Tyler, Deepak and our staff to be so supportive during your experience here at Rick Hendrick Chevrolet Charleston. Thank you so much again for your feedback! We hope you have a great day!

Consumer response

Your welcome and I will always shop at Rick Hendrick Chevrolet

Carmella and Brad are the best sales people at Rick

Carmella and Brad are the best sales people at Rick Hendrick Chevy! Go see them for a new car! If you need service go see Tyler Mayer!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ronnie, we really appreciate your positive review! Thank you so much for highlighting Carmella, Brad & Tyler and for your high rating! Have a wonderful day!

Les proved once again why I will always lease a car from

Les proved once again why I will always lease a car from him. He is always friendly and listens to our needs.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love happy customers! Thanks for sharing your positive experience with Les and the sales team. We are always more than happy to assist you if anything else comes up. Take care!

Very good experience finding and purchasing our first EV.

Very good experience finding and purchasing our first EV. Jazz Harrison did a great job helping to answer questions, place our order, kept us informed on delivery and then getting us on the road.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Your review made our day! We're glad to hear Jazz and our team delivered such a great experience. If there's anything further we can do for you, we are happy to help!

We had a great experience with Hendricks Chevrolet.

We had a great experience with Hendricks Chevrolet. Adam Olsen was the BEST! He was is helpful in the purchase of our new vehicle. I highly recommend them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We work hard to meet expectations, and we’re happy to hear Adam hit the mark for you. Thank you for your business it is very much appreciated, and I look forward to servicing your needs in the future. Come back and see us soon. Cheers!

We have purchased vehicles for all of our family members

We have purchased vehicles for all of our family members at many different dealerships. The professionalism of Rick Hendrick is beyond compare.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you! We sincerely value your business and look forward to your next visit! We are always more than happy to assist you if anything else comes up. Take care!