Reviews
We have used adam for 6 years now he is amazing and very
We have used adam for 6 years now he is amazing and very informative we will not ever use anyone else he is great at his job and fun to work with
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Phil was great.
Phil was great. Very good communication and very up front about where we were in the buying process. I bought out of state and shipped the car, so it was more involved than normal and Phil handled things nicely. He was upfront about any 'imperfections' in my used car and seems like a nice, honest guy who was there when I had any questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I love my new Bronco Sport.
I love my new Bronco Sport. Adam was so easy to work with ! I totally recommend the Bill Utter Ford Family !!!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brought my truck in for service it was making a strange
Brought my truck in for service it was making a strange noise when I started it, they called me the next day and had fixed it. They always take great care of my vehicles. The staff is always friendly and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent dealership.
Excellent dealership. Very honest and no pressure whatsoever. Great service department too. Try them, you won't go elsewhere.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service from the Pre-owned sales department.
Excellent service from the Pre-owned sales department. Very friendly and helpful. They go the extra mile to help with the buying process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bill Utter Ford’s service department is top notch.
Bill Utter Ford’s service department is top notch. It’s easy to schedule service and they usually finish the work ahead of the estimated time of completion. Danny Morris is great to work with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worst ever Kaleb was the worse sales men I’ve bought
Worst ever Kaleb was the worse sales men I’ve bought plenty of cars and he refused to sell a car or return a call because I wouldn’t finance in-house, luckily west tx knows how to do business and I’m a happy owner now!! I would never recommend Bil Utter ford to anyone!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Convenient drop off location, courteous staff who went
Convenient drop off location, courteous staff who went above to make things right, when delays were encountered.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealership works well with me I’m maintaining my vehicle
Dealership works well with me I’m maintaining my vehicle or if I’m ready to purchase a new vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car