Reviews
What is the deal?
What is the deal? Ya'll can be annoying over these request for a survey.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Got our recall done same day, wait was a little long but
Got our recall done same day, wait was a little long but everyone was helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We purchased a used vehicle from Phil, he was by far the
We purchased a used vehicle from Phil, he was by far the easiest, most conscientious salesman we have ever had the pleasure of dealing with! He continued to stay in touch with us, kept us updated and walked us through every step! This is the nicest most laid back dealership we have ever come across, no pressure, no hassle! Amazing purchase, Casey in finance was a plus plus at close and knew his stuff!! Thank you, thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My wife and I have always bought our vehicles from Adam,
My wife and I have always bought our vehicles from Adam, I wouldn’t go anywhere else to buy a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is easily my 4th purchase from Bill Utter Ford, my
This is easily my 4th purchase from Bill Utter Ford, my parents have purchased a dozen over the years back when Bill Sr was still running g the dealership. I’ve moved away from Denton, but still come to Denton and Bill Utter for Ford vehicles even though several Dallas area dealerships are closer. .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
At Bill Utter Ford, I am always treated fairly and with
At Bill Utter Ford, I am always treated fairly and with respect as a customer. The repairs and maintenance have always been top notch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent experience!
Excellent experience! No hidden fees and respectful service on the sale of a new car. Kaleb and Micah were great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were very friendly and communicative.
They were very friendly and communicative. I was called several times to explain the status of my truck and the work being done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The technician was very professional, informative, and
The technician was very professional, informative, and helpful. I was very appreciative that he was willing to explain Everything carefully and fully.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I made an appointment for car repair and it’s now 9 days
I made an appointment for car repair and it’s now 9 days later and no car. I have not received call backs from service representatives except to say it will cost $4,000. All the positive reviews I see posted are from men, so I guess I’m the wrong gender/age to receive positive service. I purchased this car from Bill Utter and had no problem with sales. They were very courteous. Not the service department!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair