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Bill Utter Ford

(4,382 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,382 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Adam is the best there is in Texas, I highly recommend

Adam is the best there is in Texas, I highly recommend him for your car needs. I promise you won't regret your decision.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

From the point of sale to the body shop to the service

From the point of sale to the body shop to the service department, I’ve always been treated well!

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  • Overall experience 5.0
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  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everything went great!

Everything went great! From my initial phone call, to my experience att the dealership. Thank you Adam Russell!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're delighted to hear that Adam and the team at Bill Utter Ford provided you with a great experience from start to finish! Thank you for choosing us, and we hope you're enjoying your new vehicle.

No hassle on the price.

No hassle on the price. No dealer add-ons that weren't listed. The salesperson, Charles was excellent. Financing was quick and no pressure. I walked in with pre-approval and they beat the rate by a full point. Really happy with Bill Utter and of course, my new f150 xlt.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We are glad to hear that Charles and the Bill Utter Ford team provided transparent service. Thank you for sharing your feedback with us!

Bill Utter Ford has always treated me the best.

Bill Utter Ford has always treated me the best. Great Organization! Keep up the work

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks so much for the awesome review. We look forward to your next visit to Bill Utter Ford!

Adam was a great help fixing my car.

Adam was a great help fixing my car. Bill utter was fast fixing it. With a new battery. Great group of guys 🙏

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear Adam and the team at Bill Utter Ford took great care of your car! Thanks for sharing your experience with us.

This was an on line transaction.

This was an on line transaction. Everything went very smooth. Dealership picked us up at the airport. Doyle walked us through the contract and was very informative in taking us through the features on the vehicle. Additionally, Cory was very helpful completing the financial. Great customer service.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your online transaction went smoothly and that Doyle and Cory provided excellent service at Bill Utter Ford. Thank you for sharing your experience, and we hope you're enjoying the new vehicle!

Super easy process!

Super easy process! This was our 3rd vehicle purchase with Logan this year and we will continue to come back!

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Dealer response

We're delighted to hear that Logan made your third vehicle purchase of the year a breeze at Bill Utter Ford! Thank you for your continued trust and support. We look forward to assisting with any future sales or services!

Bill Utter Ford did a great job, they were attentive,

Bill Utter Ford did a great job, they were attentive, caring, and reasonably priced. I will go back to them when more services are needed.

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  • Overall experience 5.0
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Dealer response

Chris, we're delighted to hear that you had a positive experience with us at Bill Utter Ford. We look forward to assisting you again in the future!

Amazing customer service.

Amazing customer service. Best in class. The professionalism I received is beyond words. I want to Thank Bill Utter and more specifically Keith for assisting me through out the process!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We're delighted to hear that Keith and the team at Bill Utter Ford provided you with such exceptional service. Thank you for sharing your experience!