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Bill Utter Ford

(4,384 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Great buying experience from first meeting Roberto all

Great buying experience from first meeting Roberto all the way through the new truck purchase department and out the door!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Anthony, we're delighted to hear that Roberto and the team at Bill Utter Ford made your truck purchase a great experience! Enjoy your new ride!

Very friendly and courteous.

Very friendly and courteous. I definitely will be a repeat customer. The repairs were done quickly. Thank you

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  • Overall experience 5.0
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Dealer response

Lola, we're delighted to hear you had a great experience with us at Bill Utter Ford! We look forward to welcoming you back for any future needs. Thank you for your kind words!

Charles, our salesman, did an excellent job.

Charles, our salesman, did an excellent job. I’m very pleased with the buying experience.

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  • Overall experience 5.0
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Dealer response

We are honored to receive your support, and we appreciate the kind words for Charles! - Bill Utter Ford Team

Logan was very helpful and car was cleaned well except

Logan was very helpful and car was cleaned well except the Bed liner. Shortest wait time that I have experienced buying a new vehicle.

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your experience with us at Bill Utter Ford! We're glad to hear Logan was helpful and that the process was quick. We'll take note of your feedback regarding the bed liner, and we appreciate your support!

Great quick no hassle deal.

Great quick no hassle deal. Thank you Quincy and staff for a great experience. Will def come back to do business again.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We're delighted to hear that Quincy and the team at Bill Utter Ford provided you with a hassle-free experience. We look forward to welcoming you back for future business!

Excellent service.

Excellent service. Definetly care about thier cistomers and do good work. I will use again without hesitation.

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  • Overall experience 5.0
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Dealer response

Gary, we are glad to hear that Eddie and the service team provided attentive service. Thank you for trusting Bill Utter Ford with your automotive needs. See you next time!

Consumer response

Eddie was easy to work with and took great care of my needs.

Competent, friendly, and trustworthy dealership with

Competent, friendly, and trustworthy dealership with great service specials. Easy to schedule appointments and fair prices.

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  • Overall experience 5.0
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Dealer response

Thank you for highlighting the great service and convenience at Bill Utter Ford! We're glad to hear that our team provided a competent, friendly, and trustworthy experience. We appreciate your support!

I dealt with Eddie he was very understanding and didn’t

I dealt with Eddie he was very understanding and didn’t hesitate to take care of my ussue

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  • Overall experience 5.0
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Dealer response

Your support of Bill Utter Ford is much appreciated!

They treated me well the service department was great and

They treated me well the service department was great and kept me updated. The parts department was very knowledgeable and meet my expectations and morr

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We're delighted to hear that our service and parts departments at Bill Utter Ford exceeded your expectations! Thank you for sharing your positive experience with us. We look forward to serving you again in the future!

Great experience!

Great experience! Was able to agree on a price and be out the door in less than 2 hours! No pressure to extras. Highly recommend

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We're delighted to hear about your efficient and pressure-free experience at Bill Utter Ford! Thank you for recommending us, and we hope you're enjoying your new vehicle.