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Bill Utter Ford

(4,383 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,383 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Buying experience was excellent.

Buying experience was excellent. Highly recommended this dealership. All the staff involved in the buying process were a pleasure to work with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Scott, we're delighted to hear that you had an excellent buying experience with us at Bill Utter Ford. Thank you for recommending our dealership and acknowledging our team's efforts!

This is my 3rd vehicle purchased from Bill Utter.

This is my 3rd vehicle purchased from Bill Utter. Never had a bad experience. Excellent service department!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your continued trust in Bill Utter Ford! We're delighted to hear that you've consistently had positive experiences with our service department. We look forward to assisting you again in the future!

Honest and fair dealership.

Honest and fair dealership. Generally, I don't go to dealerships for maintenance, however, after shopping around, Bill Utter Ford had the best price and most knowledgeable staff. I'll be going back for all my service needs.

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that you found our team at Bill Utter Ford honest and knowledgeable, Scott. It's great to know we could offer the best price for your maintenance needs, and we're looking forward to assisting with all your future service requirements!

No pressure, up front pricing, easy process.

No pressure, up front pricing, easy process. 2nd vehicle purchased from them and will be back.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're thrilled our team could welcome you back with a smooth experience! We look forward to your next visit. Safe travels in your new ride!

Ivan Barrios is a superstar.

Ivan Barrios is a superstar. He was prepared, organized, and knowledgeable about the product. He made the entire car buying process seamless and fun. We have found our new go-to guy!

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  • Overall experience 5.0
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Dealer response

Michelle, we're delighted to hear that Ivan made your car-buying experience seamless and enjoyable at Bill Utter Ford. Thank you for sharing such a glowing review!

Just in for oil/filter change.

Just in for oil/filter change. Quick and easy. Service rep very friendly and knowledgeable. Will definitely be back.

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that your oil and filter change was quick and easy at Bill Utter Ford! Our team is always here to provide friendly and knowledgeable service. Looking forward to seeing you again soon!

Quincy was awesome to work with.

Quincy was awesome to work with. He had the vehicle we were interested in waiting for us when we pulled up. Casey was also great to work with in the financing department. He did a great job of finding us a great rate for our loan.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

It's fantastic to hear that Quincy and Casey could assist with both the vehicle and financing processes at Bill Utter Ford. Enjoy your new ride, and thanks for choosing us!

Perfect dealership.

Perfect dealership. Danny was expeditious and courteous. Entire staff extremely knowledgeable and pleasant to work with.

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  • Overall experience 5.0
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Dealer response

Thank you for the fantastic feedback! We're delighted to hear that Danny and our team at Bill Utter Ford provided such a positive experience. We appreciate your support and look forward to serving you again in the future!

Always good and prompt service, they keep you informed

Always good and prompt service, they keep you informed through out the entire service process.

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  • Overall experience 5.0
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Dealer response

We look forward to serving you next time. Thanks for all your support of Bill Utter Ford!

This is where I've got my last 3 trucks.

This is where I've got my last 3 trucks. So I figured might as well get my 4th. And well Mr. Doyle has one again taken care of me. Thank you.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your continued trust in Bill Utter Ford! We're delighted to hear that Mr. Doyle has consistently provided excellent service, and we look forward to assisting with any future needs. Enjoy your new truck!

Consumer response

Thank you for the service. I'm enjoying my new pick up. Thanks to Mr Doyle. Who went above and beyond. I really recommend Bill Utter Ford to any body in need of service