Reviews
This Dealership represents the best in quality and...
This Dealership represents the best in quality and customer service before, during and after the sale and in service support! There is no comparable dealership! I have tried Dealership after Dealership, car manufacture after manufacture, service department after service department and years ago was fortunate enough to give Bill Utter a try! After many Ford purchases by myself and my family it is a proven track record at Bill Utter to be THE #1 Dealership! There is no substitute, there is no other with sales, customer service, after market offerings, Service Department, Finance Departments, extended coverage offerings, Paint and Body all being the best in class! I recommend that you give this dealership a try as they do Ford and themselves proud! Fair, reasonable, honest and I could go on and on! Way to go Bill Utter Ford!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We have been so pleased with all of our interactions with...
We have been so pleased with all of our interactions with this dealership and all of the people who have helped us. An excellent team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great people to work with, no problems..Over all...
Great people to work with, no problems..Over all everything was just fine, great truck..there are no more words Good, Great don't know why you need 25 words..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had an overall good experience trading my leased vehicle...
Had an overall good experience trading my leased vehicle for a née one a year early. Kellie and Jason as well as Jacob were great in finding me the vehicle I wanted. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
One of the reason I drive fromAllen to Denton to by my...
One of the reason I drive from Allen to Denton to by my Fords is the experience I have at this dealership. Perfect, nope. Keep their word, follow-up and care. Absolutely. Patrick Nixon the service manager went above and beyond to get me back on the road quickly during my recent visit. Great Job and thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Clean friendly very helpful and not real pushy They were...
Clean friendly very helpful and not real pushy They were willing to work with me and meet my needs, all the people that we met were very very friendly, Pricing on all new trucks were very fair
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional and take care to keep car clean where...
Very professional and take care to keep car clean where they sit. They check fluids and offer free car wash!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service done on time. The overall experience was good....
Service done on time. The overall experience was good. Would like to have a detailed car wash done inside and outside. Inside of car is not vacuumed and outdoor car wash has lot of spots left
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tony was great to work with throughout the process of...
Tony was great to work with throughout the process of fixing our Explorer. He was in constant contact letting us know what was going on and when they would receive the parts.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Polite, responsive, helpful. Mistake on getting truck...
Polite, responsive, helpful. Mistake on getting truck in, but owned it and did all he could to expedite process. Provide good detail on work done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair