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Bill Utter Ford

(4,379 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,379 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Did a great job repairing my vehicle problem was Someone...

Did a great job repairing my vehicle problem was Someone decided to go through my glove Box and my console my inspection was laying on the floor and I really didn't appreciate it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick with service and great pricing. Everyone seemed a...

Quick with service and great pricing. Everyone seemed a little stressed out due to being short staffed and in turn reflected on the customers but overall it was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Thanks to Greg for getting our vehicle in for service in...

Thanks to Greg for getting our vehicle in for service in a timely manner. Everyone at BillUtter Ford is friendly and helpful. Thanks for making things easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Joseph my sales rep was very professional throughout the...

Joseph my sales rep was very professional throughout the entire buying process. He had the my car ready to go within the timeframe promised and he delivered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

What a great experience with the service department. Greg...

What a great experience with the service department. Greg was awesome. We will return. Customer service was great and Greg kept us up on the progress.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Outstanding customer service all across the board. Always...

Outstanding customer service all across the board. Always have a great experience thus far at Bill Utter Ford. Will continue to use Bill Utter Ford. Thanks guys!!! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Have been with Bill Utter Ford in Denton and we have...

Have been with Bill Utter Ford in Denton and we have always had good people for sales and the service. Everyone are friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service friendly staff will come back !Why 25...

Great service friendly staff will come back ! Why 25 words this is way I Usually don’t write reviews because you can’t take a simple yes it was a great experience I have to explain myself I really don’t like explain myself. The letters a good dealership at this process is not correct

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Bob Lynn was fantastic to work with and the estimate...

Bob Lynn was fantastic to work with and the estimate matched the final cost. In addition, my car was completed sooner than the original timeline and the quality of work made it look like the collision never happened.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Bill Utter Ford has a superior service department!! They...

Bill Utter Ford has a superior service department!! They are efficient, thorough and reasonable. The staff treats their customers with the utmost courtesy and care!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Highly recommended!