Reviews
I bought this truck new in 2019 and have always brought...
I bought this truck new in 2019 and have always brought it back for service. I have always been very happy with the work and most of all the people who work hard to make my experience better. Thank you My Utter .
The service advisor, Alex, was professional and...
The service advisor, Alex, was professional and courteous. He also helped me with reviewing the details of my service contracts, warranty coverage, etc which another dealer did not do. I will be returning to this service department again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First rate facilities. Had some warranty work done....
First rate facilities. Had some warranty work done. Completed quickly. Only miss was that greasy hand marks were left on steering wheel center and my headliner. Simple error and simple fix that. Good place to do business with.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Completed the installation quickly and efficiently. Tony...
Completed the installation quickly and efficiently. Tony was great to work with. For a 2014 Explorer, I suspected that getting the parts might be a problem ... nope!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Don Swift always provides great customer service and I...
Don Swift always provides great customer service and I know when I bring my SUV in that he will make sure everything is taken care of before I get it back. No surprises.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service here have greatly improved! We brought our...
The service here have greatly improved! We brought our car there 4 years ago and we were provided subpar level of service. This time, it's a 180. I appreciate especially our young man who dropped us home and picked us. He has great future with the company. With a little business training, he will be a great business partner for the company. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a great and pleasant experience. I've been coming...
Always a great and pleasant experience. I've been coming here for sometime now and always been treated with respect. My questions get answered a d services are never forced on me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Complete con artists. Went to them for an oil change and...
Complete con artists. Went to them for an oil change and got a call that I needed to pay $175 extraction fee to remove locking lug nuts because they "might" break. Would not rotate my tires without paying this fee. Removed them at home with no problem in 5 minutes. Lost my trust completely! Beware!!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The service rep was Prompt, courteous, respectful and...
The service rep was Prompt, courteous, respectful and thorough. Exactly what one would expect from a dealership to warrant loyalty for future service and potential purchase of vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The quality of service is Exelent. Always Service my...
The quality of service is Exelent. Always Service my vehicle's at Bill Utter Ford. Prices are affordable and back up by Ford Motors Company.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair