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Bill Utter Ford

(4,380 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,380 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Excellent sales person...knew his Ford autos!! Very...

Excellent sales person...knew his Ford autos!! Very personable and easy to work with! Had the vehicle we were interested in viewing ready at the front parking lot and met us almost immediately. Overall great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Always great service and the staff is friendly and very...

Always great service and the staff is friendly and very upfront about everything. I have recently purchased a vehicle here and the staff was also great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Will was easy to work with and did a lot of leg work. It...

Will was easy to work with and did a lot of leg work. It took awhile after the purchase for me to leave waiting on the truck to be cleaned. Other than that I am very greatful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service! Friendly, helpful, and caring! They...

Excellent service! Friendly, helpful, and caring! They diagnosed the issue, explained what could be the problem and made sure to get to the solution fast!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Dan Corthell did a wonderful job explaining all the...

Dan Corthell did a wonderful job explaining all the buttons and whistles on the new used truck to us! The process of buying was great!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience, professional and courteous. I had an...

Great experience, professional and courteous. I had an oil change and a state inspection. Communication was complete. Friendly staff and answered all of my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My Salesman Patrick Jenkins was awesome and communicated...

My Salesman Patrick Jenkins was awesome and communicated very well. He made my wife and I comfortable as we looked for a vehicle. We were satisfied with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service...fast, efficient, and friendly!From the...

Great service...fast, efficient, and friendly! From the phone call to set up the appointment to the time of leaving the service area, I was impressed with the high quality of professional service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great transaction, Adam treated me very well, no...

Great transaction, Adam treated me very well, no pressure, got me exactly what I wanted, easy and quick. I will definitely go to him when I need another vehicle. A+!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I came in last week to purchase a vehicle for a unique...

I came in last week to purchase a vehicle for a unique circumstance. When I arrived at the dealership, I was greeted by Casey Patterson, who was eager to assist but with a very laid back and humble approach. The vehicle I came in to see was unavailable, but Casey, Jacob and their team were quick to locate & secure the same trim level from a nearby dealership. Toronto Spikes and Justin Custis were extremely professional during the entire transaction. I feel Justin went above and beyond to get the finance structured to accomplish my overall goal. I cannot say enough about the empathy displayed by the staff and their ability to help resolve our dilemma.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.