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Bill Utter Ford

(4,380 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,380 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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This was the 5th vehicle that we have purchased from Bill...

This was the 5th vehicle that we have purchased from Bill Utter since 2006. The proof is in the pudding! They’ll take care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were very easy to talk to and negotiate, there were...

They were very easy to talk to and negotiate, there were no adds on like other dealerships. Very smooth transaction would highly recommend and do business there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great people and great service. Carl, Dave, and Quincy...

Great people and great service. Carl, Dave, and Quincy took care of us and found the perfect Expedition Max for our family. These guys are awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience. Everyone was friendly and service was...

Great experience. Everyone was friendly and service was done correctly. They also completed warranty work and didn’t make any attempt to up-sell me on unnecessary services or repairs. Highly recommend. This will definitely be my go-to dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Juan was an awesome salesman! Listened to all my...

Juan was an awesome salesman! Listened to all my questions and offered his own feedback. My go to guy whenever I’m at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very honest. Found out my 1997 f250 didn’t have a cabin...

Very honest. Found out my 1997 f250 didn’t have a cabin filter. They didn’t charge me a dime. Great service and friendly people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I have received excellent service every time I have...

I have received excellent service every time I have visited this location. The staff is professional and courteous and I’m never pressured to receive services I do not need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Cory Cuellar was very helpful in finding us an ever...

Cory Cuellar was very helpful in finding us an ever better deal than we had expected! Claire was able to get us set up with rubber mats and installed them for me. Cory has been helping us ever after the sale. Wonderful service! Thank you all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Another great bill utter purchase. Just bought a 21...

Another great bill utter purchase. Just bought a 21 F250. Traded in my 18 F250. Got the exact vehicle i wanted. Deal was very easy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The customer service was amazing. Everyone that works at...

The customer service was amazing. Everyone that works at this dealership is very knowledgeable and takes the time to properly take care of their customers. Made everything as easy as possible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.