Bill Utter Ford

Service was related to a recall. Danny Morris got the part order and made sure we were taken care of quickly. Thank you for your help.

John witt was awesome to work with given my out of state situation.my dealership experience was great however my ford experience not so much .probably wont by another ford product. Going through my experience with my 2 focus transmission issues .shame on ford .I am a ford employee.

Picked up a 2018 F150 4 x 4 5.0 last night through the Internet sales and dealing with The salesman Will Shropshire. He treated me well and my family. got the deal as advertised no hassle no fuss. Received a fair price for my trade . One of the easiest purchasing experiences I’ve had second vehicle purchase through Bill Utter and a good experience again. Why we’re talking about Bill Utter Ford let’s mention the service department I deal with Danny Morris in service for my wife’s car and my previous truck and I will do so again with this truck. Cannot say again just how courteous and friendly my experience has been with this car dealership.

Quick service. Dillon was very friendly and helpful. I own 2 Ford vehicles. I bought both from the Utter Family of dealerships. I would like to receive discount coupons for future services.

Service related to a recall notice. Dropped vehicle off early. Danny Morris called to advise vehicle was ready ahead of schedule. The process went smoothly. Thanks

Great service and easy sales process. Highly recommended. Negotiated over the phone. It was easy and friendly. My sales rep was professional even when I was frustrating him.

This was my first time getting my Explorer serviced at Bill Utter Ford. I worked with Don Swift, who was very attentive and professional throughout the entire process.

The last two vehicles I've purchased have been from Bill Utter Ford. The next one will be from there also. Will Shropshire was a great help when purchasing the vehicle. He, the used car team, and the service team all have went out of their way to help after the purchase. They have done things that no other dealership would to make sure we were taken care of. When I'm ready to get my next vehicle, I am going straight back to Will, and Bill Utter Ford.

Greg Hall, my service advisor is always on top in getting the work done swiftly and efficiently, meeting with my schedule very well. He has been my service advisor for many years and has always done an excellent job and helping me with my service needs!

Greg greeted me almost immediately upon my arrival. He listened attentively, acknowledged my request for The Works, and explained that the rear camera recall part would need to be ordered because they are specific to the VIN number. He said he'd call me when my service was completed and the parts would arrive in 3-5 days and he'd call me when they arrived. I couldn't have asked for better service. I bought both my F-150s from Bill Uttter starting in 2001 and my wife's Escape there in 2015. I purchased my 2020 Edge in McKinney (only because I knew the Fleet Mgr. there), but we have our Escape and Edge serviced by Bill Utter Ford. Thank you for great service over the years!