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Bill Utter Ford

(4,383 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 12:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,383 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Phil took great care of me abs made everything about

Phil took great care of me abs made everything about buying my truck very easy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Corey was great to work with, he is knowledgeable and is

Corey was great to work with, he is knowledgeable and is straight forward throughout the whole process. We let him know what features we were looking for in the Bronco and he found us exactly what we asked for. Definitely 10 out of 10 recommend. Thank you Corey!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

We had a fantastic experience working with Corey at Bill

We had a fantastic experience working with Corey at Bill Utter Ford while purchasing our new Bronco! From the moment we walked in, Corey was friendly, professional, and incredibly knowledgeable about the vehicle. He took the time to answer all of our questions, guided us through the entire buying process with zero pressure, and made sure we felt confident and comfortable every step of the way. His dedication to customer service truly stood out, and we couldn't be happier with our purchase. If you're in the market for a new vehicle, we highly recommend asking for Corey—you won’t be disappointed!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the awesome review! We’re so excited to hear that Corey gave you such a fantastic experience while purchasing your new Bronco. His friendly, knowledgeable, and pressure-free approach is exactly what we aim for, and we’re thrilled it made a difference for you. Enjoy every moment with your new Bronco, and thank you for the glowing recommendation—we can’t wait to see you again!

I purchased a preowned vehicle from Adam & Bill Utter

I purchased a preowned vehicle from Adam & Bill Utter Ford recently. It was a fantastic experience all around. I am not the type of person to look forward to purchasing a new vehicle, but I truly had a great time. Not once did I feel pressured to make a decision, all the while Adam had immense knowledge on the vehicle and would also point out things I hadn't even thought about. If you are in the market for a new or pre-owned vehicle you can't go wrong with Adam at Bill Utter!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're so happy to hear that Adam made your vehicle buying experience enjoyable and stress-free. His knowledge and genuine approach are truly valued here, and we’re glad it made a difference for you.

The dealership was fantastic overall.

The dealership was fantastic overall. I worked with Charles Van Horn. He was great, very accommodating and laid back. Lane in finance was very difficult to work with, however. A simple task ended up taking several weeks, his communication and service was extremely poor. That is the only reason the review isn't 5 stars. I will probably go back for my next vehicle because of how great everything else was though.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience. We’re glad to hear that Charles provided great, accommodating service and that overall you had a positive experience with our dealership. We sincerely apologize for the frustration caused during your time in finance with Lane. Your feedback is important to us, and we’ll be addressing this to ensure better communication and service moving forward. We appreciate your understanding and look forward to assisting you with your next vehicle purchase.

I had a fantastic experience at Bill Utter Ford, and Phil

I had a fantastic experience at Bill Utter Ford, and Phil Tysinger in the used car division was great to work with. Very pleased with my purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for your kind words! We're thrilled to hear that Phil Tysinger made your experience a great one and that you’re happy with your purchase. We appreciate your business and look forward to serving you again!

Great help, very friendly, very patient, and it’s was a

Great help, very friendly, very patient, and it’s was a great experience. Dog friendly!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad you had a friendly, patient, and positive experience. We appreciate your kind words and hope to see you again soon!

I have taken two different vehicles to Bill Utter Ford

I have taken two different vehicles to Bill Utter Ford over the past eight years and have always been satisfied with both the product cars and the service I Will definitely be back

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  • Overall experience 5.0
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Dealer response

Thank you so much for being a loyal customer over the past eight years! We truly appreciate your continued trust in Bill Utter Ford for both your vehicles and service needs. It’s always a pleasure to serve you, and we look forward to seeing you again in the future!

Service was fast and efficient, with all of the staff

Service was fast and efficient, with all of the staff being extremely helpful. Phil Tysinger, the man who was assisting us, helped me out a lot as a first time buyer and took the time to explain the hows and whys of purchasing a vehicle. I cannot recommend them enough as a first time buyer.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're so glad to hear that Phil Tysinger made your first car-buying experience a smooth and informative one. We believe in taking the time to support our customers every step of the way, and it's great to know Phil was able to do just that. We truly appreciate your recommendation and look forward to being here for you in the future!

Charles our salesman was very engaging and knowledgeable

Charles our salesman was very engaging and knowledgeable with regards to the Bronco and accessories

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that Charles was engaging and knowledgeable during your visit! We’ll be sure to pass along your compliments to him—he’ll be delighted to know he made a great impression. If you have any further questions or need assistance down the road, we’re always here to help!