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Bill Utter Ford

(4,365 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,365 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Phil Tysinger made the process of buying a used truck

Phil Tysinger made the process of buying a used truck friendly and easy without sress or pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent people and pleasure to do business with.

Excellent people and pleasure to do business with. Highly recommend them for anyone looking for a vehicle.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

PHIL TYSINGER!

PHIL TYSINGER! Thank you Phil for always being such a great help to me and my family for our vehicle needs. You make the buying process fun and easy. Over the last 16 years, we have bought over 12 vehicles from Phil at Bill Utter Ford. This place is my second family. Special shout to Casey and Kyle in the Finance department. All of you are simply Awesome! I'm very happy with my new Ford Edge. klang

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The entire process was professional and low pressure.

The entire process was professional and low pressure. Highly recommend Doyle Chaffin, he’s very knowledgeable on the Ford lineup.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I had a great experience with Adam & the dealership.

I had a great experience with Adam & the dealership. They made everything smooth & simple for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dishonest, and just wanted to sell me a vehicle.

Dishonest, and just wanted to sell me a vehicle. Offered me half my trade in value according to other dealerships and Kelly blue book. I will never go back!

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re sorry to hear you weren’t happy with your trade-in offer. Our appraisals are based on real-time market data, vehicle condition, and demand—not just guidebooks. We always strive to be fair and transparent. We appreciate your feedback and are here if you’d like to revisit the conversation.

Love dealing with Bill Utter!

Love dealing with Bill Utter! This is at least our 6th vehicle we’ve bought from them. Great sales people, finance, manager & after market products. Thank you Bill Utter!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Our salesman Jason was amazing.

Our salesman Jason was amazing. He listened to what we wanted and got it for us

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

PHIL TYSINGER!

PHIL TYSINGER! My wife and I have purchased our personal vehicles and business vehicles from Phil for over 15 yrs now. In a world of vehicle sales, Phil is authentic and simply tells you what he can or cannot do. I highly recommend Phil if you have any vehicle needs.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My buying experience was seamless!

My buying experience was seamless! My salesperson Dylan did an exceptional job of facilitating my purchase experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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