Skip to main content

Bill Utter Ford

(4,381 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,381 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

The entire experience was top notch!

The entire experience was top notch! Friendly and knowledgeable staff who made me comfortable and welcomed. Phil Tysinger was helpful in explaining all my options. Highly recommend! Total transparency through the whole process, no hidden fees or surprises. Overall I couldn’t be happier with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The entire team at Bill Utter ford was great.

The entire team at Bill Utter ford was great. Our Sales person was Patrick The Preacher. I highly Recommend Patrick and the entire Bill Utter team to anyone planning to purchase a ford Vehicle in the future. Gary Bennett

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thank You All for the great service.

This dealership has the best prices nationwide.

This dealership has the best prices nationwide. They gave me the best customer service! Adam Russell gave me the best deal in all of Texas. I bought a Ford Bronco at a reasonable price. I will definitely recommend my family to come back but specifically to Adam Russell. He doesn’t beat around the bush about anything. He is down to earth and looks out for the customer’s needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is the 3rd vehicle i have purchased through Mr.

This is the 3rd vehicle i have purchased through Mr. Russell. Adam has always come through with no pressure for quick decisions. Communication was always spot on and easy to understand. This may be my last purchase as i just retired. Should something come up and i need another vehicle i will be contacting Adam!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Recently purchased a new F150 and had a great experience

Recently purchased a new F150 and had a great experience with Phil Tysinger. He was a straight shooter and made the transaction painless and quick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Phil Tysinger was great.

Phil Tysinger was great. Extremely helpful and friendly, especially helpful in getting me my second key fob.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I have bought several vehicles from Bill Utter.

I have bought several vehicles from Bill Utter. I have always been treated with respect - and not the “little lady!” I just bought a 2024 Bronco and am so happy with the experience and cannot wait to begin my new adventures in it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great group of people , everyone was friendly and helpful

Great group of people , everyone was friendly and helpful during my purchasing journey. I highly recommend contacting Doyle Chaffin he knows the business very well.

0 people out of 0 found this review helpful.

Communicated clearly and accurately on inventory.

Communicated clearly and accurately on inventory. Ivan was able to meet my needs, answering all my questions. I would highly recommend Bill Utter and Ivan for anyone looking to get a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Phil Tysinger made the process of buying a used truck

Phil Tysinger made the process of buying a used truck friendly and easy without sress or pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.