Reviews
Cason was great to work with.
Cason was great to work with. He told me what needed to be done and then told me the two most important ones to do now.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Cason provided you with clear and helpful guidance at Bill Utter Ford. Thank you for sharing your positive experience!
The service was on time, friendly and professional.
The service was on time, friendly and professional. I recommend this dealership to anyone. I love my Ford F150. It’s been the best vehicle I have ever owned!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending Bill Utter Ford! We're delighted to hear that you're enjoying your F150 and had a positive experience with our team. Safe driving ahead, and please let us know if we can assist you down the road.
Quick and easy!
Quick and easy! Phil was very friendly and straightforward. Vehicles are very clean and ready to go.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dustin, it is great to hear that Phil and the Bill Utter Ford team provided a quick and easy purchasing experience. Thanks for your review!
The efficiency of the staff in service was very high.
The efficiency of the staff in service was very high. Eddie was very good at discussing the recommendations and has always been helpful when I come in for any type of service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Eddie and the service team at Bill Utter Ford provided you with efficient and helpful assistance. Thank you for sharing your experience, we look forward to serving you again!
Friendly, courteous, and prompt.
Friendly, courteous, and prompt. Caleb didn’t pressure which eased our decision process. Lane was concise and expeditious.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John, we're delighted to hear that Caleb and Lane made your experience at Bill Utter Ford a positive one. Thank you for sharing your feedback!
Coming in an hour before closing time customer service
Coming in an hour before closing time customer service got me a new battery and I appreciate that
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving Bill Utter Ford a five-star review! It was a pleasure to assist you with your new battery. Safe travels!
Greg Hall is always professional and very passionate
Greg Hall is always professional and very passionate about what he does. I am always satisfied with the service I get from him and the rest of the Service Department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing Greg and our Service Department at Bill Utter Ford! We're delighted to hear you're consistently satisfied with the service. We look forward to serving you again in the future!
Service Advisor Greg Hall was pleasant to work with.
Service Advisor Greg Hall was pleasant to work with. Listened to the issues at hand, communicated his understanding of what was going on, and communicated from the tech back to me. 5 stars for Greg!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Greg provided such excellent service at Bill Utter Ford. Thank you for recognizing his efforts and sharing your experience!
Great service Department my truck was fixed the first
Great service Department my truck was fixed the first time with no issues and felt comfortable driving it to Austin the next week
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shawn, we're delighted to hear that our service department at Bill Utter Ford got your truck running smoothly for your trip! Thanks for trusting us with your vehicle. Safe travels to Austin!
Bill Utter Ford is a great organization.
Bill Utter Ford is a great organization. They are friendly, honest, and helpful. I have purchased several autos here over the years and always have them service my Fords. Mike, my service writer, keeps my updated on my vehicle frequently while answering any questions al9ng the way. I highly recommend Bill Utter Ford!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust in Bill Utter Ford! We're delighted to hear that Mike and our team have consistently provided friendly, honest, and helpful service. We appreciate your recommendation and look forward to serving you in the future!