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Bill Utter Ford

(4,385 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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The collision center was super helpful in getting my

The collision center was super helpful in getting my college age daughter's taillight fixed so that she can drive safely around Denton. Thank you so much from the dad!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Tom, we're glad to hear our collision center at Bill Utter Ford could help your daughter get back on the road safely. Thanks for trusting us with her car needs!

Service was great and fast will be back next time and

Service was great and fast will be back next time and enjoy the same experience.

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  • Overall experience 5.0
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Dealer response

Your kind review warms our hearts! Thank you from the Bill Utter Ford Team.

They always take good care of us and our expedition.

They always take good care of us and our expedition. They have only suggested work that needed to be done and let us know what is coming up in the near future. The fight for us with our warranty company to get maximum benefits.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Bill Utter Ford has been taking great care of you and your Expedition. Thank you for trusting us with your vehicle needs!

Quick and timely appointment and kept me informed of

Quick and timely appointment and kept me informed of issues with vehicle and recall information

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review Bill Utter Ford!

As a customer at Bill Utter Ford, I have confidence in

As a customer at Bill Utter Ford, I have confidence in the work done, and Danny Morris is the best service advisor ever. He works with us to assess a problem, keeps us informed every step of the way and knows our needs well. Driving off the lot, I know I’ll be safe.

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  • Overall experience 5.0
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Dealer response

It's wonderful to hear that Danny and the team at Bill Utter Ford have earned your trust with their attentive service. We're glad you feel confident and safe driving off our lot! Thank you for sharing this feedback.

The service is great.

The service is great. Talk to Omar he listens and writes down everything you need and don't need. Full service from front to back was done and completed same day with no issues. Great service group.

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  • Overall experience 5.0
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Dealer response

Josh, we're delighted to hear that Omar and the team at Bill Utter Ford provided you with such efficient service. Thank you for sharing your experience!

Friendly, honest staff and good service every time I've

Friendly, honest staff and good service every time I've been to this dealership. I wouldn't go anywhere else.

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  • Overall experience 5.0
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Dealer response

Rebecca, we're delighted to hear that our team at Bill Utter Ford has consistently provided you with friendly and honest service. Thank you for your loyalty and kind words!

Bill Utter Ford is simply the best.

Bill Utter Ford is simply the best. Smart, friendly, helpful people always make sure im a happy customer.

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that our team at Bill Utter Ford has consistently provided you with a positive experience. Thank you for your kind words and support!

I had read prior reviews about this dealership, I was

I had read prior reviews about this dealership, I was impressed with the services rendered. I will return in the future for services.

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  • Overall experience 4.0
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Dealer response

We're delighted to hear that you were impressed with the services at Bill Utter Ford! Thank you for choosing us, and we look forward to welcoming you back in the future.

Eddie was a great help.

Eddie was a great help. Very professional, polite and knowledgeable. Gave me an estimate of the time for the diagnostic test. It was completed well before his estimate.

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  • Overall experience 5.0
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Dealer response

We're delighted to hear that Eddie provided you with such professional and efficient service at Bill Utter Ford. Thank you for sharing your experience, and we hope to assist you again in the future!