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Bill Utter Ford

(4,385 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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This dealership has been in business since 1956 and I

This dealership has been in business since 1956 and I played little league baseball in 1962 for the Bill Utter team. So, I work for them now and own an F150, a fusion , and a focus . They give excellent service here and highly recommend them .

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  • Overall experience 5.0
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Dealer response

Bobby, it's fantastic to hear about your long-standing connection with Bill Utter Ford and that you're enjoying excellent service! Thanks for recommending us, and we're glad you love your Ford F150, Fusion, and Focus.

Great experience, knowledgeable, sales team, and easy to

Great experience, knowledgeable, sales team, and easy to do business with. Thank you, Logan! We love our new truck!

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  • Overall experience 5.0
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Dealer response

Bob and Lety, we're delighted to hear you had a great experience with Logan and our team at Bill Utter Ford. Enjoy your new truck!

My service advisor Angela was friendly, helpful,

My service advisor Angela was friendly, helpful, communicated well and promptly advised me on the status of my vehicle. She was a pleasure to work with.

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Dealer response

We're delighted to hear that Angela provided you with excellent service at Bill Utter Ford. Thanks for sharing your positive experience!

Omar and team were great!

Omar and team were great!! Great customer service and very timely. I would recommend to friends and family!

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Dealer response

Thank you for the fantastic feedback! We're delighted to hear Omar and the team at Bill Utter Ford provided excellent service. We appreciate your recommendation!

Excellent service as usual!

Excellent service as usual!!!!! Great job! Recommended to friends and family. Always reliable, honest and prompt.

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Dealer response

Thanks for your continued trust in Bill Utter Ford! We're glad to hear you had another excellent experience with us. Your recommendations mean a lot!

Reasonably priced service.

Reasonably priced service. Danny has always taken care of any repair needs. Great services great communication. Highly recommended.

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Dealer response

Thank you for the high recommendation! We're glad to hear Danny and our team at Bill Utter Ford provided great service and communication. We appreciate your support!

I had to take my Lincoln MKz for break service here.

I had to take my Lincoln MKz for break service here. Overall very pleasant experience. Service was done as expected. Thank you.

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Dealer response

Manish, we're glad to hear you had a pleasant experience with your vehicle service at Bill Utter Ford. Thank you for choosing us!

Bill Utter Ford is the best!

Bill Utter Ford is the best! Everyone is helpful and friendly. I love my Ford Escape! The service department is excellent, and Greg Hall is great!

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Dealer response

Anita, we're delighted to hear you had such a positive experience at Bill Utter Ford! Enjoy your new Ford Escape and thank you for the kind words about our team.

My salesman Logan Moore was awesome every step of the way

My salesman Logan Moore was awesome every step of the way from first contact, to finding the truck I wanted to closing the deal. No pressure at any point. He was very professional & knowledgeable of the truck I purchased. He explained all the options & even set up the link between my mobile phone to the truck & radio channels. The financial part of the transaction with Kyle was short & sweet. All the warranty options were explained and no pressure to purchase. I did pick an extended warranty that fit my needs. I highly recommend Logan Moore & Bill Utter Ford for your next vehicle!

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Dealer response

Thank you for the fantastic review! We're delighted to hear that Logan provided such a professional and pressure-free experience at Bill Utter Ford. Enjoy your new truck, and we appreciate your recommendation!

Our experience with Dylan was excellent even though he

Our experience with Dylan was excellent even though he shared the fact that he was relatively new in car sales at Bill Utter. He was accommodating when different cars were needed for us to inspect. He kept in contact with answers to our questions and when he would be available at the dealership. Late in the day he needed to leave for a doctor’s appointment just before we were able to get back in to finish up paperwork and he gave us a heads up. At that time, he turned us over to his partner, Patrick, who he assured us was a very knowledgeable and friendly salesman. Dylan was right. Patrick was another amazing salesman who went above and beyond. We were just as comfortable with Patrick finishing up what Dylan had started and it was seamless. It was evident they had full trust in each other to treat their customers as their own. When we were turned over to the Finance Manager, it was a continuation of friendly, helpful and knowledgeable information. Dylan also was very patient helping us set up some of the tech things that some 75 year olds have trouble dealing with. In summary - Dylan treated us like we were his grandparents and Patrick seemed like helpful, generous Uncle. Dylan handled the sales end of things like a seasoned salesperson. He will continue to be an asset for your company. You can’t expect any more of this Bill Utter FORD Team ! Thanks for everything and this will be our FORD Dealer going forward. Karen L.

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  • Overall experience 5.0
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Dealer response

Karen, thank you for sharing such a detailed and positive review! We're delighted to hear that Dylan and Patrick provided exceptional service at Bill Utter Ford. We look forward to serving you again in the future!