Reviews
Great customer service from my service writer Joey
Great customer service from my service writer Joey Technician Jason did a great job servicing my Lincoln
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We're glad to hear Joey and Jason provided excellent service at Bill Utter Ford. We appreciate your support!
Took my son’s Edge in to have work done.
Took my son’s Edge in to have work done. I was very pleased with the overall experience. Everyone was courteous and very helpful. Will recommend to others.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience! We're glad to hear our team at Bill Utter Ford provided courteous and helpful service. We appreciate the recommendation!
Got me in quickly and took great care of my vehicle!
Got me in quickly and took great care of my vehicle! Super personable staff that were attentive and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rachel, we're delighted to hear that our team at Bill Utter Ford provided you with quick and attentive service. Thanks for the positive feedback!
Service Advisor Dean was very helpful and handled my
Service Advisor Dean was very helpful and handled my recall service needs quickly and efficiently
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing Bill Utter Ford! It was so kind of you to share your experience with Dean. See you next time!
Great service again.
Great service again. See Danny in service and if you have a diesel engine please ask for Jeff Bolin
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your appreciation for Danny and Jeff! See you next time at Bill Utter Ford.
I had ac work done on my car Service was great.
I had ac work done on my car Service was great. Thanks to Eddie the service writer and Chris the tech.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sergio, we're glad to hear Eddie and Chris provided great service for your AC work at Bill Utter Ford. Thanks for the positive feedback!
This is the first time I’ve used the quick lane service
This is the first time I’ve used the quick lane service at Bill Utter Ford and I was impressed. Staff was knowledgeable, prompt, and nice!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that your first experience with the quick lane service at Bill Utter Ford was impressive! Our team takes pride in being knowledgeable, prompt, and friendly. Thanks for sharing your feedback!
Service Advisor was GREAT!
Service Advisor was GREAT! He reminded me of my FordPass points which enabled me to have my oil changed at no cost out of pocket.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rebsen, we're delighted to hear that our Service Advisor at Bill Utter Ford provided you with such excellent service and helped you utilize your FordPass points! Thanks for sharing your experience!
My service advisor, Eddie, was very attentive and kept me
My service advisor, Eddie, was very attentive and kept me informed during my visit at the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad to hear Eddie provided attentive service during your visit at Bill Utter Ford. We appreciate the feedback and look forward to serving you again!
Greg my service advisor was great throughout the whole
Greg my service advisor was great throughout the whole process. putting a new engine in my truck was a big job and they made sure everything was done right before i picked it up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stephen, we're glad to hear Greg and the team at Bill Utter Ford took great care of your truck! Thanks for sharing your positive experience with us.