Reviews
Recently purchased a used car from Bill Utter. Salesman...
Recently purchased a used car from Bill Utter. Salesman was courteous and professional. Process was quick and simple. Great price, great service, what else could you ask for?
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The only reason I gave a 4 star was because I asked for a...
The only reason I gave a 4 star was because I asked for a wash and detail after my oil change. I got the car back it was just washed and poorly washed at that! It was not vacuumed or wiped down! I guess in my opinion if they want you to take care of your car for resale value I think keeping it clean should be automatically done like the old days! The employee I checked was the person I spoke to on the phone when I called. I asked for him when I got there like he suggested me do but he was busy with another customer.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Was a Smooth transaction no pressure nice and...
Was a Smooth transaction no pressure nice and Professional. Super quick and found the best interest Mike was very nice in take his time to explain everything detailed awesome service.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Couldn’t ask for a better service writer or loaner car...
Couldn’t ask for a better service writer or loaner car person. I was treated with courtesy and respect from start to finish. Thank you, Heath Woodrum
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome Customer Service
Arrived without an appointment for a oil change, tire rotation and recall. Vehicle was ready in half the the amount of time I thought I would be waiting.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great job and was completed at an earlier time.
Looking forward to future service at Bill Utter Ford in Denton. Believe that the work was completed in a good period of time and did a great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service Jumped right on to my issue Gave...
Great customer service Jumped right on to my issue Gave me a reasonable quote Had it repaired quickly and back to me in a timely manner
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I can’t tell you enough how much I love this place! You...
I can’t tell you enough how much I love this place! You may feel that they are a little pricey but the customer service and quality are sooo worth it !! Carrie in the service department is a five star employee all the way around! Thank you the service team for great service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was told my entire life not to take my car or truck to...
I was told my entire life not to take my car or truck to dealerships unless I just don’t care about money - this dealership has changed my mind. I trust them, they fix it right, and they cost the same as any repair shops
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleased and satisfied with the service. I would...
Very pleased and satisfied with the service. I would definitely recommend your service to anybody. We will be doing business again and the staff was five star also thank you very much for a pleasant visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair