Reviews
Great Service
I had brought my car in to have the navigation system worked on. They ordered the part, I took my car back and they fixed it promptly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership lead by a stellar leadership team that...
Great dealership lead by a stellar leadership team that goes above and beyond to ensure they’ve exceeded your expectations. Definitely recommend Bill Utter Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best Experience
Picking up our new truck was quick and painless, great experience! Would definitely come here for my next truck. Mike was great and this was one of the best experiences I've ever had purchasing a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service department was very helpful repairing my F250 in...
Service department was very helpful repairing my F250 in a timely manner. They told me it could be 2 to 3 weeks to have my truck repaired. Carl Anderson was able to work with the service department and find the repair parts and return my truck to me in two days. I don’t think it could have happened without his help. Cory is my sales man and was able to look at my problem and forward the information to Carl. Thanks for everyone at Bill Utter Ford
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I came there due to a recall on my Ford escape, I was...
I came there due to a recall on my Ford escape, I was showed how to deactivate the auto stop and now by biologists in Kem
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great experience and extremely helpful - would definitely...
Great experience and extremely helpful - would definitely buy again from this dealership. The most friendly dealership in the metroplex!!!!! Great job Bill Utter Ford - awesome!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the second car I have bought from here. I visited...
This is the second car I have bought from here. I visited a few other dealerships and none of them were as helpful and nice as Ford. I get treated like an idiot at a lot of dealerships because I'm a woman and I'm young. I've never had that problem at Bill Utter Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful staff and, excellent service team! I will...
Very helpful staff and, excellent service team! I will definitely be returning to Bill Utter for anything I need done to my vehicle and again when I’m ready to trade out of it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast, friendly, knowledgeable
We looked online for a hybrid and found the best prices and selection at Bill Utter. We had to learn that the price online really is the lowest price, but that was simple once we talked with Adam. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Warranty Repair
Amazing work diagnosing and thoroughly repairing drive line issues. Couldn't be happier with the service, the customer support, and overall helpfulness. I am a service customer for life!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair