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Bill Utter Ford

(4,385 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Talk to the customer and tell them what is being checked

Talk to the customer and tell them what is being checked out at this service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for stopping by to share your 5-star review of Bill Utter Ford! We hope you have a lovely day!

Great, fast and efficient and professional service.

Great, fast and efficient and professional service. Good job on fixing the recall and oil change!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Bill Utter Ford, we appreciate your positive feedback!

My problem was taken care of in a timely manor by

My problem was taken care of in a timely manor by courteous , helpful and knowledgeable staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled our team could accommodate your needs at Bill Utter Ford! Safe travels, and we'll see you next time!

You did a great job.

You did a great job. I will be returning to your dealership for any services that I need on my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to assist you. Thank you from all of us here at Bill Utter Ford, and see you next time!

I had my oil changed and my tires rotated.

I had my oil changed and my tires rotated. I walked in. I did not have an appointment. I was greeted with a smile. My vehicle was delivered when it was promised and it had been washed. Customer satisfaction at it’s best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Steve, it's great to know you had such a positive experience at Bill Utter Ford. We aim for top-notch customer satisfaction and we're glad that showed during your visit! Thanks for sharing this review with us.

Great place and service with good people.

Great place and service with good people. Enjoy business with them go Bill Utter Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Here at Bill Utter Ford, we always value and appreciate our customers' feedback. Thank you for trusting us with your business!

The staff very friendly professional and matched prices.

The staff very friendly professional and matched prices. I will be returning to have my vehicle worked on

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know our team at Bill Utter Ford provided you with friendly and professional service! We appreciate your trust in us for future vehicle services. Safe travels!

They are trying to do the best to make the customer happy

They are trying to do the best to make the customer happy Great job as Always

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Bill Utter Ford, we appreciate your positive feedback and are here for any of your future needs!

Great service and excellent services.

Great service and excellent services. I will return for the service. Thanks again for excellent customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know you had a great experience with our service at Bill Utter Ford! We appreciate your kind words and are here for any of your future needs!

Consumer response

Excellent Service

Great service, quick repair, Danny has excellent customer

Great service, quick repair, Danny has excellent customer service and I will be returning again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad Danny and the Bill Utter Ford team delivered five-star service! See you next time!