Reviews
Fast service!
Fast service! I was expecting a 4-5 day turn around but got my Navigator back in half that time!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brad, thank you for sharing your stellar experience with Bill Utter Ford! Have a great day!
Justin my service advisor did a great job getting me
Justin my service advisor did a great job getting me taken care of! They all were very friendly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kevin, thank you for leaving Bill Utter Ford a five-star review! We are happy to hear that Justin delivered excellent service.
They did a great job of not only getting my truck in for
They did a great job of not only getting my truck in for service in a reasonable time for an unforeseen issue, but completed the repair quickly and kept me well informed every step of the way. Thanks Joe and team!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that Joe and our team at Bill Utter Ford were able to provide you with efficient and communicative service for your truck. Thanks for the shout-out, we'll be sure to pass it along!
Got right in and was taken care of in a timely fashion.
Got right in and was taken care of in a timely fashion. Was advised of progress all throughout visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you had a timely and well-informed service experience at Bill Utter Ford. We appreciate your feedback, thank you!
They were awesome just oil change but to ou for watch TV
They were awesome just oil change but to ou for watch TV and everyone was awesome
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful to have earned your business, Carl. Thanks for taking the time to leave us a review! - The Bill Utter Ford Team
Good customer service.
Good customer service. Had my truck ready within the hour. Also called and let me know truck was ready.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark, we're glad to know you had a positive experience at Bill Utter Ford and that your truck was ready in no time. Thanks for the review!
I had a terrible experience at another dealership so I
I had a terrible experience at another dealership so I was very impressed when I called and spoke to someone right away and got an appointment the next day. They didn’t have The parts for the recalls and told me the leak in my windshield wiper fluid container was not covered under warranty. However I got a call the next day that one of the parts came in and they could send someone over to repair it in my driveway. I am still waiting for the other part but at least something was done. I have still not heard anything from the other dealership so Bill Utter is a place I will be returning.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that our team at Bill Utter Ford could assist you promptly and efficiently. Thanks for putting your trust in us - it's always our pleasure to provide premier service. Please let us know if we can further assist you while you wait for the other part to arrive!
Magan and Logan are amazing.
Magan and Logan are amazing. I had a small issue with my truck and thry didnt hesitate to assist me with a great smile and a welcoming attitude. Thry got me i to a loaner and got my truck taken care of
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gilbert, we're glad to know that our team was able to assist you promptly at Bill Utter Ford. We always aim for a smooth experience! Thanks for your kind words.
I am very satisfied with the service, it was quick and
I am very satisfied with the service, it was quick and service personnel was phenomenal, she welcome me cheerful😊 I will definitely come there again when I need service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know you had a positive experience with our service team at Bill Utter Ford! Your satisfaction is important to us and we look forward to welcoming you back for your future needs. Safe travels until then!
This is our 3rd vehicle purchase from Bill Utter Ford and
This is our 3rd vehicle purchase from Bill Utter Ford and we had the pleasure of working with Jason Robinson. As usual, from beginning to end, they are top notch, shoot straight with you and treat you with professionalism and courtesy. We've also had to have some service on our other Ford at this dealership and they kept us in the loop regularly and did a fantastic job on the work. As long as we live in the DFW area and need a vehicle (or need our Ford vehicles serviced) we won't go anywhere else. Don't bother looking anywhere else, these are good people and they'll treat you right.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mary, it's fantastic to know that Jason and the team at Bill Utter Ford have consistently provided you with top-notch service! We're grateful for your loyalty and trust in us. Enjoy your new ride!