Reviews
Magan and Logan are amazing.
Magan and Logan are amazing. I had a small issue with my truck and thry didnt hesitate to assist me with a great smile and a welcoming attitude. Thry got me i to a loaner and got my truck taken care of
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gilbert, we're glad to know that our team was able to assist you promptly at Bill Utter Ford. We always aim for a smooth experience! Thanks for your kind words.
I am very satisfied with the service, it was quick and
I am very satisfied with the service, it was quick and service personnel was phenomenal, she welcome me cheerful😊 I will definitely come there again when I need service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know you had a positive experience with our service team at Bill Utter Ford! Your satisfaction is important to us and we look forward to welcoming you back for your future needs. Safe travels until then!
This is our 3rd vehicle purchase from Bill Utter Ford and
This is our 3rd vehicle purchase from Bill Utter Ford and we had the pleasure of working with Jason Robinson. As usual, from beginning to end, they are top notch, shoot straight with you and treat you with professionalism and courtesy. We've also had to have some service on our other Ford at this dealership and they kept us in the loop regularly and did a fantastic job on the work. As long as we live in the DFW area and need a vehicle (or need our Ford vehicles serviced) we won't go anywhere else. Don't bother looking anywhere else, these are good people and they'll treat you right.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mary, it's fantastic to know that Jason and the team at Bill Utter Ford have consistently provided you with top-notch service! We're grateful for your loyalty and trust in us. Enjoy your new ride!
The facility was very clean the personnel were friendly
The facility was very clean the personnel were friendly and professional and helpful great job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your glowing review! Our team is always happy to help you out here at Bill Utter Ford!
I have been going to this dealership for service for 3
I have been going to this dealership for service for 3 years. Everyone that I have come in contact with is friendly and helpful. Justin in the service department kept me updated on the progress of my Mustang and I really appreciated that. I will continue to go to this dealership for all of my vehicle needs. Thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Velma, it's great to know that you've had consistently positive experiences with our team at Bill Utter Ford! We're glad Justin kept you updated on your Ford Mustang's progress. Thanks for sticking with us for all of your vehicle needs!
Joe Estes really helpful, we're new in town now you have
Joe Estes really helpful, we're new in town now you have a new client
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Edy! We are so glad you had a five-star experience with Joe! Thank you for choosing Bill Utter Ford. We are excited to have you as a new customer!
Great customer service and let me know about my front
Great customer service and let me know about my front brakes that needed serviced and fixed the recall issues
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you had a great experience with our team at Bill Utter Ford. We always aim to provide top-notch service and keep your vehicle in the best shape possible. Thanks for trusting us with your car's needs!
Services were performed exactly like I wanted!
Services were performed exactly like I wanted! I’ll be a repeat customer!!! High recommend this dealer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know that you had a great experience with us at Bill Utter Ford! Thanks for planning on coming back and recommending us. We are here for any of your future needs!
Courteous and thorough in their efforts to address my
Courteous and thorough in their efforts to address my service needs. Kept me informed throughout the process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know our team at Bill Utter Ford was able to keep you informed and meet your service needs. Thanks for the positive feedback!
Fast friendly service.
Fast friendly service. Work me in for an oil change. Could have received a truck wash if I wanted one
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you had a fast and friendly service experience at Bill Utter Ford! We always aim to accommodate our customers' needs. Don't hesitate to stop by for that truck wash next time!