Reviews
Fast and dependable serviceThe service writer took extra
Fast and dependable serviceThe service writer took extra time and care to get us setup as we needed to coordinate with other people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know our team at Bill Utter Ford was able to provide you with the fast and dependable service you needed. Thanks for sharing your experience!
The best dealer in the metroplex by far.
The best dealer in the metroplex by far. They take extra care of all there customer and makes sure everything gets done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear you've had a 5-star experience at Bill Utter Ford. We strive to provide top-notch service and ensure complete customer satisfaction - thanks for the acknowledgment!
Great service after the sale.
Great service after the sale. Accurate repairs. I have another dealership in my back door in Lewisville but come here because of their great team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know you've had a positive experience with our team at Bill Utter Ford. We appreciate your trust in us for accurate repairs and great service!
Very efficient and customer friendly.
Very efficient and customer friendly. The service advisor, Omar, was excellent and very knowledgeable. The building was very clean.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joyce, we're glad to know you had a positive experience with our service advisor, Omar. We take pride in maintaining a clean and friendly environment at Bill Utter Ford. Thanks for your feedback!
I was treated very respectfully and there was great
I was treated very respectfully and there was great communication concerning trouble shooting my repair. Also they were very helpful in getting me rides.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amy, we're glad to know you had a positive experience with our team at Bill Utter Ford. Ensuring clear communication and convenient transportation for our customers is important to us. Thanks for the feedback!
Kason in service is awesome to work with.
Kason in service is awesome to work with. He made the entire experience easy and stress free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ross, we're thrilled to hear that Kason made your Bill Utter Ford experience seamless! Thanks for the 5-star review. Until next time!
Great service with a personal touch.
Great service with a personal touch. I could not be happier. I will definitely be using them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy customers make us happy! Thank you for working with us at Bill Utter Ford. We look forward to seeing you again next time!
Greg Hall took really good care of me .
Greg Hall took really good care of me . I had a few bad experiences before with different advisors. He took really good care of me, and the mechanics took care of my truck professionally. This was the best experience I’ve had thank you Greg, and the mechanic that worked on my truck.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to know that Greg and our team at Bill Utter Ford provided you with the best experience! We're here for any future needs. Safe travels in your truck!
They have amazing employees who will go above and beyond
They have amazing employees who will go above and beyond to make sure a customer is taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving Bill Utter Ford a five-star review! We always strive to go the extra mile so it's validating to see this reflected in your feedback.
Get did Great Don’t like not having him as our service
Get did Great Don’t like not having him as our service man. He always took care of us You need more technicions This took 10 days and it was not for parts.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and patience during the service process at Bill Utter Ford. We're glad to know that our team took good care of you. Your comments are noted - we always strive for improvement. If there is anything else you'd like to share, please don't hesitate to reach out. Thank you, Perry Eggleston - Service Director - 940-321-7442