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Bill Utter Ford

(4,379 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,379 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Excellent experience.

Excellent experience. I had no appointment. I arrived before opening a waited for them to open . Danny checked me in an took care of business

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

It's great to know that Danny and the team at Bill Utter Ford were able to provide you with an excellent experience. Thanks for choosing us!

Cory and the manager helped me get an amazing deal

Cory and the manager helped me get an amazing deal financing with them and the process was so fast !

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We are thrilled to hear that Cory and the team helped you find an amazing deal! Thank you for sharing your feedback with all of us at Bill Utter Ford!

Entire staff was caring, attentive, thoughtful.

Entire staff was caring, attentive, thoughtful. I am thankful and grateful for the customer service given. Service Advisor 998353 Megan Meredith was very helpful. She was kind, courteous and caring. She took the time to listen to my concerns. She explained whenever updates were available.

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  • Overall experience 5.0
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  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know our team, especially Megan, was able to provide you with the attentive and thoughtful service we strive for at Bill Utter Ford. Thank you for sharing your experience!

The service team is a whole team !

The service team is a whole team ! Able to communicate easily, they want to make sure you are happy, and the job is done correctly! Thank you for your assistance with

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  • Overall experience 5.0
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Dealer response

We're glad to know our service team at Bill Utter Ford was able to provide you with a great experience! We always aim for clear communication and customer satisfaction. Thanks for your feedback, we appreciate it!

Great folks, from top to the janitor.

Great folks, from top to the janitor. Very kind . Great service in every aspect . Will tell all about it and I love my Exspedition . The company I worked for 15 years bought all the fleet of f1 50s man they held up!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Tony, we're delighted to know you had a great experience with us at Bill Utter Ford and that you love your Expedition. We appreciate the shout-out!

Omar was great!

Omar was great! He thoroughly explained the things I needed to get done but didn’t pressure me into anything. Always great service!

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  • Overall experience 5.0
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Dealer response

It's great to know that Omar provided you with excellent service at Bill Utter Ford. We always aim for a pressure-free environment and we're glad he could assist!

Great friendly staff, very courteous,helpful, always

Great friendly staff, very courteous,helpful, always pleased with the service I get..thank you

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  • Overall experience 5.0
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Dealer response

Thank you for your confidence in Bill Utter Ford, and for your business. We are grateful to have you as a customer!

Consumer response

Thank you for great service

Danny Morris is the best!

Danny Morris is the best! I recommend Bill Utter Ford to numerous people. They are a great dealer all around.

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Dealer response

John, we're delighted to know that you had a great experience with Danny at Bill Utter Ford. Thanks for recommending us and spreading the word!

The service was very courteous and quick!

The service was very courteous and quick! I will recommend Bill Utter Ford to Friends

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  • Overall experience 5.0
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Dealer response

Thanks for the kudos! We appreciate the recommendation and hope to see you again for another efficient service at Bill Utter Ford!

My dealings with Bill Utter Ford have always been

My dealings with Bill Utter Ford have always been exceptionally great. This time my wife and I worked with Bob and the body shop team and our Explorer looks and drives like it’s brand new. They kept me in the loop as the repairs progressed. I recommend them whole heartedly to friends and neighbors.

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  • Overall experience 5.0
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Dealer response

We're so glad to know that you had a great experience with Bob and our body shop team at Bill Utter Ford. It's wonderful to see your Explorer back in tip-top shape! Thanks for recommending us, we appreciate it greatly!