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Bill Utter Ford

(4,378 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,378 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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The service department has done a great job in

The service department has done a great job in Completing the repair and parts replacement to my wife’s vehicle

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're glad to know our service department at Bill Utter Ford was able to effectively assist with your wife's vehicle repairs. Thanks for sharing your experience!

Very good staff and dealership always take care of my

Very good staff and dealership always take care of my vehicle. The only dealership I let work on. Bill utter is the best 👌

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that you trust our team at Bill Utter Ford with your vehicle. Thanks for the review and your continued support!

Excellent service, Jakob was very kind and always in

Excellent service, Jakob was very kind and always in touch for any recommendation about my car’s maintenance.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hector, we're glad to know Jakob provided excellent service and kept you informed about your car's maintenance at Bill Utter Ford. Thanks for sharing your experience!

The customer service is absolutely great.

The customer service is absolutely great. Would recommend to getting service done at Bill Utter Ford to anyone.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Jess, we're so glad to know you had a great experience with our customer service at Bill Utter Ford. Thanks for recommending us!

Clean, well organized professionally ran customer

Clean, well organized professionally ran customer friendly service environment. Service advisor Cam provided excellent attention to detail, to deliver quality service.

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had a positive experience with our service advisor, Cam, at Bill Utter Ford. We strive for excellence and appreciate your feedback on our clean and organized environment!

Greg Hall has been extremely helpful providing updates as

Greg Hall has been extremely helpful providing updates as to the diagnosis and explaining the corrective action to resolve the issues with my trucks transmission

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  • Overall experience 5.0
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Dealer response

We're glad to know that Greg was able to assist you with your truck's transmission issues at Bill Utter Ford. We appreciate the positive feedback and are here for any of your future needs!

Exceptional service staff.

Exceptional service staff. Cost no more to get it done right. Highly recommend Eddie was great.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

It's fantastic to hear that you had a five-star service visit to Bill Utter Ford! Thank you for sharing your kind words for Eddie. See you next time!

5 star ford in Lewisville wouldn’t answer the phone.

5 star ford in Lewisville wouldn’t answer the phone. Bill Utter took great care of me, quickly and easily.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We're glad to know that our team at Bill Utter Ford was able to assist you efficiently and promptly. Thanks for choosing us - drive safely and take care!

Good location, knowledgeable service people who will

Good location, knowledgeable service people who will answer questions and explain any issues with your vehicle

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  • Overall experience 5.0
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Dealer response

We appreciate your positive feedback! Our team at Bill Utter Ford is always here to provide knowledgeable service and answer any questions you may have. Thanks for choosing us!

Best dealership in Denton Texas did a wonderful job.

Best dealership in Denton Texas did a wonderful job. Thank you. I would kill anybody I know to bring this Ford to Bill Utter Ford. Best company I’ve ever dealt with. Thank you so much. Send.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Anthony, we're delighted to know you had a wonderful experience at Bill Utter Ford. Thanks for recommending us and sharing your positive feedback!