Reviews
Well run, fair pricing, service department offers
Well run, fair pricing, service department offers customer transportation while your vehicle is being serviced. Polite techs that communicate with you via text.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you had a positive experience with our service department at Bill Utter Ford. We strive for fair pricing and efficient communication, so it's great to see that reflected in your visit. Thanks for the review!
I carried another dealers issue in to Bill Utter service
I carried another dealers issue in to Bill Utter service and they performed flawlessly. They worked through the problem and corrected the issue.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know our service team at Bill Utter Ford was able to resolve the issue for you. Thanks for trusting us with your vehicle, and we appreciate your positive feedback!
I’ve been to Bill Utter for a few times over the past few
I’ve been to Bill Utter for a few times over the past few years and they’re always really quick and friendly!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you've had consistently positive experiences at Bill Utter Ford! We always aim for quick and friendly service. Thanks for the review!
Cameron did an excellent job.
Cameron did an excellent job. I'm amazed of how he help me and the whole team was very welcoming and great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know that Cameron and the team at Bill Utter Ford were able to provide you with an excellent experience. Thanks for sharing your review!
Excellent communication from my Service advisor, through
Excellent communication from my Service advisor, through photos and texts. Work done in a timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rick, we're glad to know that our communication and timely service met your expectations at Bill Utter Ford. Thanks for the positive feedback!
Pros: Competent staff and clean facility.
Pros: Competent staff and clean facility. Cons: long waits for service appointments. E.g. more than 2 weeks for an oil change.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback! It's great to know our team and facility met your expectations at Bill Utter Ford. We're always working on improving our service appointment times, so we hope you'll notice a positive change in the future!
They were very professional and friendly.
They were very professional and friendly. Just didn't have what I needed. Easy to talk to
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving Bill Utter Ford a five-star review! While we are sorry to hear we didn't have what you were looking for, we are happy that our team left a great impression. If you need anything else, we are here to help!
Vehicle services with quality, reported filter issues and
Vehicle services with quality, reported filter issues and replaced them with new ones. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos! At Bill Utter Ford, we pride ourselves on our top-notch service and attentive care for our customers and their vehicles. We appreciate your business and look forward to working with you again in the future!
my service was amazing, there is an excellent team of
my service was amazing, there is an excellent team of staff at the bill utter ford location!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jazmine, we're delighted we could deliver an excellent experience! - Bill Utter Ford Team
Comfortable waiting room, good communication with service
Comfortable waiting room, good communication with service advisor while vehicle is serviced, finished in quoted time. Also a car wash, too!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you had a comfortable wait and good communication with our service advisor at Bill Utter Ford. We always aim for efficient service - including the car wash! Thanks for your feedback.