Reviews
Service scheduling was simple, diagnosis correct and
Service scheduling was simple, diagnosis correct and repairs were completed timely and correctly. The service advisor kept me apprised of the progress throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Keith, we're glad to know that your service experience at Bill Utter Ford was smooth and efficient. We always aim for clear communication throughout the process. Thanks for sharing!
Unlike "Five Star Ford" in Lewisville, "the rip off "
Unlike "Five Star Ford" in Lewisville, "the rip off " dealership, I have been taken my vehicle to the caring and professionals at Bill Utter Ford. Today I had taken my vehicle in for a service, that Justin Salinas handle. He kept me undated on the status of the vehicle and inform me of other issues that I need to be concern with. Thank you Justin for all that you have done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that you had a positive experience with Justin and our team at Bill Utter Ford. We always aim to keep our customers informed about their vehicle's status, so it's great to see we hit the mark for you! Thanks for your support.
Great service and super fast.
Great service and super fast. So appreciative of the team there! Was a walk in and got out fast!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy that our Bill Utter Ford team delivered a top-notch experience. Thank you, and we hope to see you down the road!
I have used this dealership for 14 years.
I have used this dealership for 14 years. It has gone through some changes but they still have good mechanics that take care of my car and advisors who listen to my needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pamela, we're grateful for your loyalty to Bill Utter Ford over the years! We always aim to provide top-notch service, and it's great that our team continues to meet your needs. Thanks for sticking with us!
Excellent from beginning to end!
Excellent from beginning to end! Thank you! The services is greatly appreciated! Until next time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing Bill Utter Ford! We appreciate it!
Very professional service and quality work done right the
Very professional service and quality work done right the first time every time. Thanks for a job well done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joel, we're glad to know you've had consistently positive experiences with our service at Bill Utter Ford. Thanks for the feedback and your trust in us! We are here for you and all of your service needs!
Everyone is super friendly.
Everyone is super friendly. For working so early in the morning, the staff always has great attitude. They definitely get a five star rating. This time I was helped by Chad I think his name was, I apologize, I am horrible with names. Anyway, super friendly young man, if your name is not Chad, I hope they look in the records and recognize you, you did a great job. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are so glad to hear that Chad went above and beyond to assist with your vehicle and get the job done. Drive safely, and we hope to see you back again at Bill Utter Ford!
I give you *************************************
This dealership performs wonderful maintenance on my car.
This dealership performs wonderful maintenance on my car. They go the extra mile to address and resolve customer issues on their vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Walter, we're glad to know our team at Bill Utter Ford has been able to provide you with excellent maintenance service. We always aim for customer satisfaction and it's great that we hit the mark!
What a great experience at Bill Utter for getting my 250
What a great experience at Bill Utter for getting my 250 fixed thank you Danny!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that Danny and the Bill Utter Ford team made your service appointment excellent. We are here to help with any of your 250's future repair needs.
Greg Hall and his staff did a great job when my vehicle
Greg Hall and his staff did a great job when my vehicle needed warranty work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know Greg and our staff at Bill Utter Ford were helpful during your warranty work visit! Thanks for sharing your positive experience with us. We hope to serve you again!