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Bill Utter Ford

(4,380 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,380 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Great service!

Great service! They deliver on time , when they say it’ll be delivered on time!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for sharing this feedback with our Bill Utter Ford team!

Great service.

Great service. Kept me informed. Definitely going back for continuing service or repair. Tires are cheaper than Discount.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had a great experience with our service team at Bill Utter Ford. We look forward to seeing you again down the road!

Everyone I dealt with was friendly and courteous.

Everyone I dealt with was friendly and courteous. They answered all my questions. The service was above anything I expected and faster than the original time I was quoted. I can't thank you enough for the exceptional quality and friendly response.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that our team at Bill Utter Ford exceeded your expectations with their friendly and efficient service. Your kind words are greatly appreciated, thank you for choosing us!

Great Dealership.

Great Dealership. I have purchased several new and used vehicles from them and they have always given me a good deal. I get all my service done by them and have never been disappointed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

James, we're delighted to know you've had positive experiences with both purchases and services at Bill Utter Ford. We appreciate your loyalty and look forward to serving you in the future!

Bill Utter Ford has great customer services and due to

Bill Utter Ford has great customer services and due to great staff, Greg Hall all the way down to cashier. First rate dealership.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to know you had a first-rate experience with our team at Bill Utter Ford, especially Greg! Thanks for your kind words about our customer service. We appreciate it!

I bought my truck their.

I bought my truck their. Any problem they fixed in very timely manner. Good people working their.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear that our team has taken excellent care of you and your truck, Daniel. Thank you for choosing Bill Utter Ford. It is our pleasure to assist you with all of your automotive needs!

Very good customer service and knowledgeable mechanics.

Very good customer service and knowledgeable mechanics. Came to my residence and did a good job.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It was our pleasure to assist you! Thank you for choosing Bill Utter Ford and for sharing your positive feedback. We hope to work with you again down the road!

The service was great and the customer service was

The service was great and the customer service was excellent. Would recommend Bill Utter Ford.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Customer service is our top priority so it's wonderful to receive this feedback! Thanks for recommending Bill Utter Ford!

I took my truck in to add a trailer brake controller.

I took my truck in to add a trailer brake controller. The service was excellent! Fixed me up with a loaner and had my vehicle ready by noon. Very good experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you had a great experience with our service department at Bill Utter Ford! We always aim for efficiency and top-notch customer care. Thanks for the review, we appreciate it!

We have absolutely LOVED our experience with Bill Utter.

We have absolutely LOVED our experience with Bill Utter. From the Collision center who put my safety above a fat insurance check, to our wonderful salesman Cory, to our finance manager Ed.. all of the employees who helped, laughed with us... we feel everyone truly cares about making buying a new car the best. We are forever customers and will tell everyone we know! Thank you! We will be back this week to buy another one!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're overjoyed to know you had such a positive experience with our team at Bill Utter Ford! It's great that Cory and Ed, along with the rest of our staff, made your car-buying process enjoyable. We look forward to seeing you again this week for another purchase. Thanks for spreading the word about us!