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Bill Utter Ford

(4,380 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,380 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Mark Johnson and Eddie in service at Bill Utter were top

Mark Johnson and Eddie in service at Bill Utter were top notch. I was treated with respect and professionalism. They kept me well informed throughout the repair process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're glad to know that Mark and Eddie provided top-notch service during your visit at Bill Utter Ford. We always aim for professionalism and keeping our customers informed throughout the process. Thanks for sharing!

Very friendly and accommodating to it’s customers

Very friendly and accommodating to it’s customers especially the seniors. I do plan to return when my Ford Focus needs anything.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know you felt well taken care of at Bill Utter Ford! We look forward to assisting with any future needs your Ford Focus may have. Thanks for the review!

Good service.

Good service. Good communication with service advisor. Car was very clean when it was returned

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this 5-star review of Bill Utter Ford! We hope you have a great day!

Can’t say enough about the quality and convenience of

Can’t say enough about the quality and convenience of service offered by Bill Utter Ford. I highly recommend them as they have consistently shown that they go the extra mile in service.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Bill Utter Ford, Mike! It's an honor to have earned your confidence. Drive safe, and we'll see you next time!

Bill Utter Ford, Always do a very satisfying Job .

Bill Utter Ford, Always do a very satisfying Job . With complete details . The job was done at my convenience. Thank you ! The team is amazing, The all work together to satisfy the customer.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know that you had a satisfying experience at Bill Utter Ford. We always aim for convenience and detailed service! Thanks for your feedback.

I am a seven year customer with my F250 and trust their

I am a seven year customer with my F250 and trust their diesel mechanics for very good and competent service. The service managers also are courteous and helpful. I can show up at 7 when quick lane opens and usually done on an hour with routine diesel service.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that you've been trusting our team at Bill Utter Ford with your F-250 for the past seven years! We always aim to provide efficient and reliable service. Thanks for being a loyal customer, we look forward to seeing you next time!

I would definitely recommend Bill Utter Ford service for

I would definitely recommend Bill Utter Ford service for any automobile maintenance. They told me what needed fixing pretty fast, quoted the price, repaired my truck just like they said. No surprises.

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the recommendation! We're glad to know you had a smooth experience with our service team at Bill Utter Ford. Safe travels in your repaired truck!

Smart, friendly people and a dedication to customer

Smart, friendly people and a dedication to customer satisfaction make Bill Utter Ford Service extra special. We know we can count on Bill Utter service for routine maintenance and for repair of our F250 and Explorer.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to know that you can count on our team at Bill Utter Ford for your F-250 and Explorer's maintenance needs. Your kind words about our dedication to customer satisfaction are greatly appreciated!

Bill Utter Ford is the best dealership in Texas!

Bill Utter Ford is the best dealership in Texas! Professional, courteous and gets the deal done!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Scot, hank you for reviewing Bill Utter Ford! We appreciate your business and support.

I use Bill Utter Ford for all three of my vehicles even

I use Bill Utter Ford for all three of my vehicles even my Lincoln. I have used them for 14 years and they still do a good job.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to have earned your trust over the years for all of your vehicles. It's always a pleasure serving you at Bill Utter Ford, and we look forward to many more years together!