Reviews
Write a reviewService at it's best
The staff was very courteous and professional. They did a great job and gave me great recommendations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane staff really take pride in delivery excellent service in a timely manner. Knowing that you are safe on the road at all times gives us great joy. We look forward to taking care of your automotive needs.
Great service
Very good Timely and great service Will continue to use Ernest McCarty
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department pride themselves in delivering excellent service in a timely manner. We are always available and ready to assist with any of your automotive needs. Looking forward to seeing you during your next routine visit.
Safety Manager
Had the tires rotated and oil changed in my 2015 Explorer. Minimal wait time at the QuickLane service. Staff is very helpful and friendly.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department daily goal is to obtain 100% customer satisfaction. We want to make sure your vehicle is running as it should upon your departure. Don't forget about our complimentary Cafe' McCarty located in our Quick Lane department as well as the main showroom. Looking forward to seeing you during your next routine visit.
Oil Change
The wait was a little long but atmosphere was pleasant. Love that you support Community Coffee.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Sometimes we will have a job that takes longer than we expected but having Community Coffee sure does make the wait worth while. Thank you for your patience and allowing us to take care of your automotive needs. Looking forward to seeing you during your next visit.
Jim Larkin
Service was excellent. They found the problem and advised me what it was and what they recommended to repair. They did what they said they would do and had it ready when they promised. Couldn't ask any more than that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department pride themselves in delivering excellent service in a timely manner. We take pride in every job that we do. Knowing you are safe on the road gives us great joy. Looking forward to seeing you during your next routine visit.
Great Experience
Wonderful experience from start to finish. Very honest and personable process. Staff was great and overall experience was great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Sales Team look for every opportunity to roll out the Red Carpet to ensure your visit here is a great experience. We pride ourselves in being transparent through the entire car buying process. Once again Thank You for choosing Ernest McCarty Ford for your automotive needs. Looking forward to seeing you during your first oil change in our Quick Lane department.
Confidence in quality of work done
Everything seems fine. Had an issue with my wipers but they were fixed, even upgraded, and work great now.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department pride themselves in delivering excellent service in a timely manner. It is our goal to make sure you are safe on the road at all times. Looking forward to seeing you during your next routine visit.
Oil changed
Friendly staff. In and out in 30 min. No problems
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our service, sales and parts department all take pride in delivering excellent service with a friendly smile. We believe in building lasting relationships. Looking forward to seeing you during your next routine visit.
Car service
Great service Friendly staff No long waits Recommend the service department
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department are all very knowledgeable and friendly. We take pride in knowing you are safe on the road at all times. Looking forward to seeing you during your next routine visit.
The Works
All the staff was very polite, and the work was done quickly. The facilities were very clean and well taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our staff take pride in delivering excellent customer service in a timely manner. We want our home to feel as comfortable during each visit. Looking forward to seeing you during your next routine visit.