Reviews
Write a reviewGreat product and service
F150----- always very helpful and friendly service at quick lane. Have been going there since I purchased truck. Steve is an asset to the dealership. Have purchased many trucks from your dealership, and have recommended you to many friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Steve along with the other staff pride themselves in delivering 100% customer satisfaction. Ernest believe in treating every customer like family here at Ernest McCarty Ford. We look forward to seeing you during your next routine visit.
Excellent QuickLane service
I enjoy taking my truck to QuickLane. Kelley and Steve are so helpful and they seem to remember me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Kelley and Steve along with the other staff pride themselves in building lasting relationships. We like to address each customer by name to make you feel at home during every visit. We look forward to seeing you during your next routine visit.
Loyal Customer
I have been a loyal customer at Earnest McCarty since 2001, and have used the service department and purchased vehicles there exclusively since that time. On my last visit I was not pleased to learn that the service discounts earned through Quick Lane are no longer automatic and I must go on line to take advantage of them. Pleas restore the discounts, my loyalty alone deserves it. And I do have choices when selecting service and buying automobiles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane staff believe in building last relationships for years to come. Your input is very important to us. We will address to issue and look forward to seeing you during your next routine visit.
owner
everything was great, a little slow on delivery. All aspects of the buying experience was totally acceptable
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our sales staff pride themselves in making sure your sales process is a great experience. We apologize for the short delay in your delivery but we want to make sure your vehicle is detailed and ready for the road. Once again Thank you for choosing Ernest McCarty Ford for your automotive needs. Looking forward to seeing you during your first service visit.
owner
Everything was great. I have dealt with Ernest McCarty for years and never had a problem. Every step of my buying experience for my latest Ford 150 was excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Sales Staff are always ready to lay out the red carpet during your buying process. We believe in building lasting relationships for years to come. Ernest would like to say Thank You again for choosing our dealership for you automotive needs. Looking forward to seeing you during your routine visit in our service department.
Oil and filter service and checkup.
Fast "Quick Lane." Staff is knowledgable and answered all my questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane staff work diligently at making sure your are in and out in a timely manner. We also like to go over the details of which we will perform the day of service. Our staff look forward to seeing you during your next routine visit.
Service for my Escape
Great Job! Staff was friendly and helpful. Service was completed in a very timely manner. Thanks,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank your for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department pride themselves in delivering excellent service in a timely manner. We believe in building lasting relationships for years to come. Looking forward to seeing your during your next routine visit.
Great services. Clean facilities
I like dealing with McCarty Ford. Honest people. Jim Elliott is a credit to Ford Motor Company. ENB
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Jim Elliott along with the other staff pride themselves in delivering excellent customer service. We believe in building lasting relationships for years to come. Looking forward to seeing you during your first routine service visit.
Service
A very positive experience. I feel I can trust Ernest McCarty Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you taking the time to share your experience here at Ernest McCarty Ford. We pride ourselves in being transparent in every department. Ernest believe in building lasting relationships. Looking forward to seeing you during your next routine visit.
Mr. Jerry Pontbriand
The service was good and the ones writting up the service was very polite.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department along with the service advisors aim for 100% customer satisfaction. Ernest believe in building lasting relationships for years to come. We look forward to seeing you during your next routine visit.