Reviews
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Overall pleased. However the truck is now pulling a little to the left. I will bring it back in and see what the cause is.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane Department believe in building last relationships. We will be happy to check your vehicle again to make sure you will remain safe on the road at all times. Looking forward to seeing you soon.
Quick Service
Everyone is always nice and responsive. My stay was short and the work was performed well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Ernest along with his staff believe in building lasting relationships. Our goal is to provide every customer with 100% customer satisfaction. We are looking forward to seeing you during your next routine visit.
Great Service
This is the only place I will carry a vehicle to be worked on. They have the best Service Employees from all the other Ford Dealers
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department believe in delivering excellent service in a timely manner. Our staff enjoy making sure you are safe on the road at all times. Ernest McCarty look forward to taking care of your automotive needs. Looking forward to seeing you during your next visit.
Jimmy is a great salesman
Jimmy was my salesman he is the best. he made feel like I knew him a long time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Jimmy Blue along with the other sales staff pride themselves in making your car buying experience the best one ever. We want to make sure you are completely satisfied with your purchase. Ernest McCarty believes in building lasting relationships. Looking forward to seeing you during your first visit in our Quick Lane department.
Ford Escape, good service
2013 Ford Escape. Staff was helpful. Good service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department pride themselves in delivering excellent service in a timely manner. We really enjoy knowing that you are safe on the road at all times. Looking forward to seeing you during your next routine visit.
Great service, Great Facility
Good Experience. Purchased 2 trucks at the same time and we are very happy with each.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our sales staff pride themselves at providing 100% customer satisfaction. We are so excited that you decided to do business with Ernest McCarty Ford. Ernest believes in building lasting relationships. Looking forward to seeing you during your next routine visit.
quick and done right
In and out in just minutes. new battery installed and on my way. great people to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience with Ernest McCarty Ford. Our Quick Lane department understands the course of your busy day. We pride ourselves in delivering excellent service in a timely manner. Looking forward to seeing you during your next routine visit.
Clean Facilities. Friendly Personel.
F150 Truck. Staff is always very courteous and helpful. Most other dealers I have dealt with, It would take forever to get service. Your service is very fast and there is not a long wait at all!! GOOD JOB!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department goal is to deliver excellent service in a timely manner. Looking forward to seeing you during your next routine visit.
Great Service
Steve your Service Advisor again did a great job getting all the work on my Escape Hybrid done right and as requested. He is a great asset to Ernst McCarty Ford and of great help to your customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Steve along with the other staff take time to hear every customer's needs. We aim to deliver 100% customer satisfaction. Our goal is to make sure you are safe on the road at all times. Looking forward to seeing you during your next routine visit.
the BEST dealership in Alabama!
Excellent sales and service! Already recommended to family who bought as well! Lifetime customers. Jimmy Blue was great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Jimmy Blue along with the other staff pride themselves in building lasting relationships. Ernest believes that buying a vehicle should be a pleasurable experience. Providing every customer with all the information in order to make an informed decision is key. Looking forward to seeing you during your routine visit.