Reviews
Write a reviewGreat service!
Staff and service were great as always. Love doing business with the Quick Lane at Ernest McCarty.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience here at Ernest McCarty Ford. Our Quick Lane staff really enjoy making sure you are safe on the road at all times. We believe in building lasting relationships for years to come. Thank you for your continued support and we look forward to seeing you during your next routine visit.
great service
great service. excellent personal. curtious and very helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane staff make sure to greet each customer with a friendly smile. It is important that we explain the service performed to make sure we access your needs properly. We look forward to seeing you again during your next routine visit.
Good service
Brought an escape treated great but completing the application for purchase took too long.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience here at Ernest McCarty Ford. Our sales team aim for making sure your car buying experience is one of the best ones that you will ever have. We certainly apologize for the time it took to process your application. Your feedback means a lot to us and we will address the issue. Looking forward to seeing you during your first routine visit in our Quick Lane department.
Great staff
I drive past another dealer to get to yours . I purchased my F150 here and handle all my service needs here. Staff is friendly and prices are reasonable .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership, Gary. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Great Service
Great purchasing experience! No pressure and helped get the price in my budget.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your experience here with Ernest McCarty Ford. Our sales, service and parts staff taking pride in delivering excellent customer service. We believe in being transparent and developing relationships for years to come. We certainly do appreciate you doing business with us and look forward to seeing you for your first oil change in our Quick Lane department.
Good service
I was pleased with the service that was performed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience here at Ernest McCarty Ford. Our Quick Lane department strive daily for 100% customer satisfaction. We also pride ourselves in delivering excellent service in a timely manner. Looking forward to seeing you again during your routine service visit.
Great Job!!!!
Staff always helpful. Always makes it easy. Whole dealership is awesome
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our entire staff pride themselves in delivering excellent service along with a friendly smile. We strive for every opportunity to be better than the day before. You could have gone anywhere else but you choose Ernest McCarty Ford. Ernest and staff would like to thank you again for your continued support and look forward to seeing you again during your routine visit.
Fantastic service
Everything was fantastic as always! We are always treated like family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience here at Ernest McCarty Ford. Our Quick Lane department believe in 100% customer satisfaction and strive to accomplish it o a daily basis. We believe in building lasting relationships for years to come. Looking forward to seeing you during your next routine visit or feel free to stop by for a cup of hot coffee.
Great factory servie at a good price.
Went to the dealership for "The Works" oil change service on my 2011 Fusion. The service was completed in a timely manner at a price that was the same or less than the quick oil change places. Original Ford parts and lubricants are used and the service writer reviewed with me the vehicle condition report once the service was completed. I will continue to use this dealership for all of my routine service needs. They also have some of the best prices in town on tires for your car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your online experience here at Ernest McCarty Ford. Our Quick Lane department pride themselves in delivering excellent customer service in a timely manner. We also shop around to make sure we are lower then others for service and parts. Looking forward to seeing you during your next routine visit.
Replaced Damaged Tire
Customer service was excellent. Ordered and installed a replacement tire the next work day.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your experience here at Ernest McCarty Ford. Our Quick Lane department pride themselves in delivering excellent customer service. We enjoy making sure you are safe on the road at all times. Looking forward to seeing you in our Quick Lane department for your next routine visit.