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Tidelands Ford

(714 reviews)
Visit Tidelands Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (843) 904-6042 (843) 904-6042
Used (843) 461-4946 (843) 461-4946
Service (843) 461-4924 (843) 461-4924

Reviews

(714 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tidelands Ford from DealerRater.

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Second Purchase

This dealership is terrific. We worked with Kevin and his team on the purchase of a Lincoln MKC for the second time. They are all smart, professional and experienced making our experience easier and more positive than we have found working with other dealerships. Kevin makes time to share his technical expertise needed these days to understand the safety and console details of a new car. The Lincoln concierge service is terrific!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome; Competent; Professional; Exceptional

This dealership should be the example for all other Ford Lincoln dealerships to follow. I haven’t had this type of exceptional experience in my 50 years of driving and purchasing of cars. Truly outstanding and certainly customer focused. If you want a purchasing or leasing experience where you feel like family; Tidelands is the place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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New car purchase

Tidelands Ford was my choice after investigating other dealers on line. Choose the Auto on line, received a price and the trade in offer on my vehicle and decided to deal. Made an appointment at my convenience,very simple and easy. Car was ready to test drive when I arrived , paperwork ready. This is the second car I have purchased from Tidelands, the process was efficient,quick and pleasurable. All employees were pleasant and polite. Very good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Customer Service

I did not buy the car from them. I dealt with Dave he is a great salesperson. The car I wanted was simply too expensive. Therefore, I did not buy from them. However, the level of service is top notch. So much so that I really wish I had gotten their car. It simply was out of line with my budget. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had an excellent experience buying 3 cars

Dave Clayton and JD Paglio have treated me and my family amazingly!! They went above and beyond to make sure we were all taken care of. Over the last 3 years, I'v bought a new truck, a new sports car for myself and an awesome used car for my daughter. My father and my Uncle have also purchased vehicles here!! I recommend anyone to go visit Tidelands Ford and they will work extremely hard to earn your business!! I will go back next year to get another daughter a vehicle from them!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome

Purchased my first Lincoln from Tidelands a little over a month ago and the entire experience was awesome!! My sales person Eddie Rodriguez went the extra mile to ensure my entire experience of great. John David also went above and beyond to ensure the process was perfect. I would highly recommend Tidelands Lincoln!! You will not be disappointed!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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A great buying experience from a great crew @ Tidelands Ford

JD Paglio and Dave Clayton have gone above and beyond every time I've entered the dealership. Because of this, I have purchased a new truck and new sports car for me, and a used car for my daughter. They completely made the car buying experience very easy, and pleasurable. I recommend anyone to go give them a chance to earn your business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Jon & Dianne Worrall

We travel to your area almost every year. We bought a 2013 MKX 3 years ago from this dealership and they were great to deal with. The salesman called us right after we got to North Myrtle Beach. We went down and found a 2017 MKX which was exactly what we wanted. We buy Certified Pre Owned Lincolns and keep them until the warrantee expires, then we look. We will probably see Tidelands again in 4 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Green

I bought an expensive King Ranch from tidelands two years and the sun roof leaks horribly. Terrible customer service and attitude. No interest in helping!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great salesman

Very knowledgeable about Car I was looking for and was in and out quickly. Would recommend save with Dave will be sending all my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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