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AutoNation Subaru Scottsdale

(1,262 reviews)
Visit AutoNation Subaru Scottsdale
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–6:00pm
2023 consumer dealer award
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2023 consumer dealer award
New (877) 533-9879 (877) 533-9879
Used (877) 589-0565 (877) 589-0565
Service (888) 265-1281 (888) 265-1281

Reviews

(1,262 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Subaru Scottsdale from DealerRater.

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Subaru?s hold their VALUE!

This is my 3 rd new car from this dealer ! I purchase a new car every 2 years and trade in the old. They always give me a high trade in value plus when you trade in the ole it reduced the sales tax which is money in your pocket!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Mary, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Subaru Scottsdale. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Subura

Excellent job on customer service . Andrew did a great job in making me comfortable while I waited to have my car serviced

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Carol, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Dealership was very courteous and accommodating.

Dealership was very courteous and accommodating. they has some renovation going on, but made sure that guests were taken care of. It took longer than expected to do my car , however they were very generous with discounting the cost of the service. First time at this dealership, I will make it my dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

General Service: oil, filters, wipers

Prices high for an oil change. Pickup was took long . I was the only one in the office and service guys were just walking around and only one person acknowledged I was waiting but he couldn?t check me out . I think he was a mechanic. I?ve had much better service here before , not sure what has changed

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 420-3440 -- we hope to hear from you soon.

Car 1st service

It was a very good service. They took the car offered me a sitting lounge and some snacks. I spent about an hour reading an interesting magazine and the car was ready

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Lohita, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Great service as usual

Aside from a noisy smaller waiting room, the service was exceptional as usual.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi John, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Service department was very helpful and gave me great

Service department was very helpful and gave me great guidance. Their advice saved me a lot of money

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

Fast and easy.

Fast and easy. Updates and followup well communicated. I am a man of few words.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We hope to see you soon!

Subaru Autonation Scottsdale has always treated us

Subaru Autonation Scottsdale has always treated us courteously and competently. We purchased our Forester here and because of the excellent service that they provide we have our service work done here even though we live in the Verde Valley.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Subaru Scottsdale! If you have any further questions, please give us a call. We're always happy to help! Take care!

I ordered an ascent and it arrived earlier than expected

I ordered an ascent and it arrived earlier than expected and they got me in and out of the dealership quickly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!