Reviews
GregS
Very efficient and knowledgeable salesperson and business associate.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gregory, we're happy you found our staff to be so supportive during your experience here at AutoNation Subaru Scottsdale. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very pleasant, helpful dealer employee.
Very pleasant, helpful dealer employee. Service done in the time frame originally given. Comfortable waiting area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
So help ful, very knowledgeable, no pressure, very
So help ful, very knowledgeable, no pressure, very responsive, kept me informed, made everything easy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Anne, thank you for your positive review. We're happy to have been of service to you. We look forward to your next visit! Take care!
Service
Great customer service , facilities clean, on time and no waiting
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Donna, we are pleased to hear you had such a positive experience with us, We always strive to provide personable and excellent customer service. Thank you again for the review!
Staff were Courteous and quick to answer questions, They
Staff were Courteous and quick to answer questions, They greeted me promptly when I entered the facility and notified my rep I was on-site.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
First service went as expected and did not take longer
First service went as expected and did not take longer than an hour which was great news
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Consistent high quality customer service, my service
Consistent high quality customer service, my service advisor, Steven Russo is knowledgeable, honest and precise. This dealership has won my trust and my business by the high quality work they perform on my unit, by their honesty in regard about what the unit needs versus trying to sell all kinds of not needed services and/or parts, by their professionalism and I have always good interactions with all the team members. I drive from Peoria to Scottsdale every time I need parts or service for my unit and I not only enjoy the trip but also I'm looking forward to see and interact with my automotive partners. Great job AutoNation Subaru, keep it up in 2023 Ave beyond!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Bonargez, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Suburu AutoNation
Oil change needed, called for appointment and took the car in on Monday, 1/2/23. Arrived at 10 30 and out before 11 30. Everyone was courteous, helpful and responsive to my needs. Steve Russo has been my contcact since purchasing my Forester.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Pat, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Historically I won't even go to a dealership unless I am
Historically I won't even go to a dealership unless I am the one buying a car the typical process is annoying and extremely frustrating with typical car salesmen. We intended to just look at a Subaru and test drove one on the day we purchased my Subaru. It was just luck that there was only one available that I liked, but it was the salesman, Chris Mueller, who made the difference in a positive way. He was so knowledgeable and unagressive in his approach to selling cars.which was so refreshing for me. In addition, the staff that we encountered during the process were equally courteous and accommodating. I actually met the manager and expressed to her what a wonderful experience it was and I almost didn't feel like I was buying a car because it was so easy and stress free. I also complimented her on the people that she hired who all had the same positive customer service attitude and approach.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service oriented.
Service oriented. Technician made error and tried to rectify. Has been great so far—-1 year
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.