Reviews
Asked for tire rotation they didn’t do.
Asked for tire rotation they didn’t do. lug nuts were swollen. If dealer can’t get them off who can
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. I understand your concerns regarding the tire rotation and the swollen lug nuts. Your experience matters to us at Ginn Chrysler Jeep Dodge Ram, and it’s important that we address these issues. If you're still having trouble with the lug nuts, I encourage you to reach out to me directly. We're here to help and find a solution for you. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
It was a pleasure working with Joe as my salesperson when
It was a pleasure working with Joe as my salesperson when buying my new Jeep Wrangler! Joe worked meticulously to meet all my requirements for this purchase to happen. He listened attentively to my needs and concerns, and was able to check each one off the list. It was obvious that he knows how to help Ginn customers and handle each one individually so they can be successful in driving off the lot with the new vehicle of their dreams.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with Joe while purchasing your new Jeep Wrangler. We pride ourselves on listening to our customers' needs and ensuring a successful experience at Ginn Chrysler Jeep Dodge Ram. We appreciate your kind words and hope to see you again soon! Enjoy your new vehicle! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Need to have better checks on work.
Need to have better checks on work. They had me crank my truck after an oil change only to have someone yell from the passenger side wheel well to stop because the filter was not seated.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. I appreciate your feedback regarding the oil change service. It's important to us that our customers have a smooth experience at Ginn Chrysler Jeep Dodge Ram. We will certainly address your concerns about our service checks to ensure this does not happen again. If you have further questions or need assistance, please feel free to reach out to me directly. We value your input and hope to serve you better in the future. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Great facilities with friendly and professional staff.
Great facilities with friendly and professional staff. Quality and dependability with good prices. Go check them out!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you enjoyed our facilities and found our staff to be friendly and professional. At Ginn Chrysler Jeep Dodge Ram, we strive to provide quality service at good prices, and your endorsement means a lot to us. We look forward to welcoming you back soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Outstanding service and customer support I will
Outstanding service and customer support I will definitely be coming back for future work thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that you experienced outstanding service at Ginn Chrysler Jeep Dodge Ram. We look forward to assisting you again in the future. Your satisfaction means a lot to us! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Very organized, helpful, and professional.
Very organized, helpful, and professional. They have always taken great care of my vehicles and maintenance needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We appreciate your kind words about our organization, helpfulness, and professionalism at Ginn Chrysler Jeep Dodge Ram. It's great to hear that we have taken good care of your vehicles and maintenance needs. We look forward to continuing to serve you! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
It was easy to schedule service on a couple of recalls.
It was easy to schedule service on a couple of recalls. Nice friendly atmosphere at the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you found it easy to schedule service for your recalls and that you enjoyed the friendly atmosphere at Ginn Chrysler Jeep Dodge Ram. We hope to see you again for your future service needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Friendly and nice.
Friendly and nice. Clean and orderly. Works with you to make buying the vehicle a good one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Ginn Chrysler Jeep Dodge Ram. Our team is dedicated to making the vehicle buying process enjoyable and seamless. We look forward to seeing you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Excellent and professional service.
Excellent and professional service. Respectful and informative. I would truly recomend to all in need of service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We truly appreciate your recommendation and are glad to hear that you experienced excellent and professional service at Ginn Chrysler Jeep Dodge Ram. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
I have done business with these people on several
I have done business with these people on several occasions. They are all great and treat you like you are the only one that matters. Their sales persons are very knowledgeable and treat you like a person not a number. Joseph and Deon are super people and I would highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We truly appreciate your kind words about Ginn Chrysler Jeep Dodge Ram and our team, especially Joseph and Deon. It's wonderful to hear that you felt valued and well-treated during your visits. We look forward to serving you again. Please don’t hesitate to share your experience with others! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com