Reviews
They are nice.
They are nice. The show room where I stayed.was nice and clean. The work was done good.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're delighted to hear that you had a positive experience at Ginn Chrysler Jeep Dodge Ram and found our showroom nice and clean. It's great to know that the work met your expectations. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
They were excellent with me and my jeep.
They were excellent with me and my jeep. The service was done within a day. I didn’t give it 5 stars bc when I drove over to the dealer , which 30 min from where I live, to drop off over night the night before my appt, it was closed everywhere. No entrances were open. All locked! So I had to rearrange my morning to bring it back over.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, Melissa. I appreciate your feedback regarding the service performed on your Jeep. I'm glad to hear that the service was completed quickly. However, I understand the inconvenience you faced when trying to drop it off. Your comments are important to me, and I will certainly look into this issue to ensure our entrances are accessible in the future. If you have any further concerns, please feel free to reach out to me at Ginn Chrysler Jeep Dodge Ram. I look forward to assisting you again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Every quick service employee was attentive, warm and
Every quick service employee was attentive, warm and friendly and knowledgeable except the thin frail guy who slammed my hood down; not sure why though......
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! I'm glad to hear that our quick service team was attentive, warm, and knowledgeable during your visit to Ginn Chrysler Jeep Dodge Ram. I appreciate your feedback regarding the incident with the hood. I take customer care seriously, and your input helps us improve. If you have any further concerns, please feel free to reach out to me. I hope to see you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
The service was exceptional!
The service was exceptional! From the time I walked In , until I drove off on my vehicle. They listened to my needs and my wants. They provided me with a happy medium on them both.They didn't force me on anything and gave me several options. I'm given them a big 10. Referring all my friends and family to a dealership that's honest and fair.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear that you had an exceptional experience at Ginn Chrysler Jeep Dodge Ram. It's our goal to listen to our customers and provide the best options to meet their needs. We truly appreciate your recommendation and look forward to serving you, your friends, and family in the future! Safe travels with your new vehicle! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Keep up the great job, very informative and customer
Keep up the great job, very informative and customer friendly work place indeed, I will definitely return
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review, Eljay! We appreciate your kind words about Ginn Chrysler Jeep Dodge Ram, and we're thrilled to hear that you found our workplace informative and friendly. We look forward to welcoming you back on your next visit! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
I patiently waited for the parts to replace my windshield
I patiently waited for the parts to replace my windshield wiper motor assembly. They did a wonderful job it’s replacement
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We appreciate your patience during the process of replacing your windshield wiper motor assembly. We're delighted to hear that you’re pleased with the quality of our work at Ginn Chrysler Jeep Dodge Ram. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Everyone was very friendly as usual.
Everyone was very friendly as usual. They took great care of me and my Jeep and finished the e service on time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We appreciate your kind words about our team and are thrilled to hear that you had a great experience with Ginn Chrysler Jeep Dodge Ram. It’s fantastic to know that we took good care of both you and your Jeep, and that we finished the service on time. We look forward to seeing you again for your next visit! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Friendly and helpful service writers.
Friendly and helpful service writers. The dealership is very nice! They were able to make the repairs quickly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our friendly and helpful service team at Ginn Chrysler Jeep Dodge Ram. We take pride in providing quick and efficient service, and your feedback means a lot to us. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
I have been having issues with my Jeep.
I have been having issues with my Jeep. My sensors don’t work sometimes, my temp and language are not working properly, car crash picture is on dash. I have had a few items repaired and they have reset it. The customer service does not communicate well, I am stuck paying on a new jeep with no idea on when it can be fixed. I spoke with Chrysler customer service and Ginn told them my car is safe to driver and that it needs software updates ( I was not aware of this).
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience and concerns. We sincerely apologize for the inconvenience you've encountered with your Jeep and the communication challenges along the way. We want to clarify that, per Stellantis, there is currently no fix available for the issues you described. However, Stellantis has informed us that a flash update will be released soon to address these problems. In the meantime, please don't hesitate to reach out to us directly if you have any further questions or need assistance. We value your patience and understanding as we work toward a resolution. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Every one of their employees are very friendly and kind
Every one of their employees are very friendly and kind when you go to get service there. The waiting area is clean and comfortable and you are able to get a good cup of coffee.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We truly appreciate you taking the time to share your experience at Ginn Chrysler Jeep Dodge Ram. We're glad to hear that you found our team friendly and the waiting area comfortable—we strive to create an inviting atmosphere for our customers. We hope to see you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com