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Ginn Chrysler Jeep Dodge

(279 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–2:00pm
Sunday Closed Closed
New (855) 805-0854 (855) 805-0854
Used (877) 521-0862 (877) 521-0862
Service (877) 382-6619 (877) 382-6619

Reviews

(279 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ginn Chrysler Jeep Dodge from DealerRater.

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My Jeep would not start.

My Jeep would not start. Ginn thoroughly checked, rechecked & confirmed my battery needed charging. I was very pleased with the service I received & was super relieved to get my car back all brand new again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that you were pleased with the service at Ginn Chrysler Jeep Dodge Ram and that your Jeep is back to running beautifully. We always strive to provide thorough checks and excellent service. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Very Good customer services, and good quality jobs done,

Very Good customer services, and good quality jobs done, good communications, I feel very comfortable with your business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with the customer service and quality of work at Ginn Chrysler Jeep Dodge Ram. Your comfort and satisfaction are our top priorities. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

My car oil pump went out right after I got the oil

My car oil pump went out right after I got the oil change. The oil filter was half full and it went to knocking..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, Irene. I understand your concerns regarding the oil pump issue after your recent oil change at Ginn Chrysler Jeep Dodge Ram. I appreciate your feedback and would like to work towards a resolution. Please reach out to me directly so I can address this matter and assist you further. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Dealership is great I own my third truck from there

Dealership is great I own my third truck from there maintenance prices suck for repairs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We appreciate your loyalty to Ginn Chrysler Jeep Dodge Ram and are glad to hear you found three great trucks at our dealership. We also appreciate your feedback regarding maintenance prices and value your input. If you'd like to discuss this further, please feel free to reach out to us. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Was very satisfied and very professional and

Was very satisfied and very professional and knowledgeable and courteous on time and on point

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you so much for your wonderful review! We’re thrilled to hear that you were satisfied with your experience at Ginn Chrysler Jeep Dodge Ram. Our team takes pride in being knowledgeable and professional, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Since I've had my 2020 Dodge Ram I have went to Ginn to

Since I've had my 2020 Dodge Ram I have went to Ginn to get service done and they have never let me down, whether it was price, the service being done or the knowledge of the technicians I've never been dissatisfied and I will continue going to Ginn for service on my vehicle & I always recommend them to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our service team at Ginn Chrysler Jeep Dodge Ram. Your satisfaction is our top priority, and we appreciate your recommendations to friends and family. We look forward to seeing you again for all your Dodge Ram service needs! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

An estimate of service was highly inflated and I would be

An estimate of service was highly inflated and I would be xxx out at Christmas time if I listened to them. Glad I got a second opinion from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We understand your concerns regarding the service estimate and appreciate you taking the time to share your experience. At Ginn Chrysler Jeep Dodge Ram, we are committed to providing fair and competitive pricing. If you would like to discuss this matter further, please feel free to reach out to us. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

The Dodge Ram is the fourth vehicle I have purchased

The Dodge Ram is the fourth vehicle I have purchased Fromm GINN. I HAVE ALWAYS BEEN VERY SATISFIED WITH GINN

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Rudy! We're thrilled to hear that you've had a great experience with Ginn Chrysler Jeep Dodge Ram and that you're satisfied with your new Dodge Ram. We appreciate your continued support and look forward to assisting you with future purchases. Don't hesitate to share your experience with others! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Always efficient and thorough.

Always efficient and thorough. The oil change is super fast. Everyone is very kind and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We truly appreciate your feedback about the efficient and thorough service you received at Ginn Chrysler Jeep Dodge Ram. It’s great to hear that our team's kindness and helpfulness made a positive impression during your oil change. We look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Be care!

Be care!! The service department will claim you need something that you may not. I went for an oil change and was told by a tech that she wasn't suppose to tell me that I need my water pump replaced on my 2018 Jeep and then 10 minutes later another tech came to me and said that I need my water pump replaced. I got my oil changed at another dealership and they said that my water pump was good. SCAMMERS AT GINN.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with us. We value your feedback and appreciate you taking the time to reach out. It’s important to us that our customers feel confident in the service they receive at Ginn Chrysler Jeep Dodge Ram. I encourage you to contact us directly, so we can address your concerns and ensure your Jeep is in excellent condition. Your satisfaction is our priority, and we appreciate the opportunity to improve our services. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com