Reviews
Nice location, friendly staff that answered all my
Nice location, friendly staff that answered all my questions, dealership is very clean, great snacks/drinks available to customers
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! It's great to know you enjoyed our location, found our staff friendly and helpful, and appreciated the cleanliness of Ginn Chrysler Jeep Dodge Ram. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Great good and great service.
Great good and great service. Excellent customer service. Work worked fast and sufficient in a timely manner.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear that you experienced great service and excellent customer care at Ginn Chrysler Jeep Dodge Ram. Our team strives to work efficiently and effectively, and it’s gratifying to know that it showed during your visit. We look forward to assisting you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Honest, communicative, and trustworthy.
Honest, communicative, and trustworthy. I think those three words say it all, but the computer wanted to make it a minimum of 15
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you found Ginn Chrysler Jeep Dodge Ram to be honest, communicative, and trustworthy. Your satisfaction is our priority, and we appreciate your feedback. We hope to see you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
We really like the salesman “ but what I don’t like if
We really like the salesman “ but what I don’t like if you choose a new salesman because you had a bad salesman they still get a cut of the sale … NOT GOOD AND NOT RIGHT!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Veal. I appreciate your positive remarks about our salesman. At Ginn Chrysler Jeep Dodge Ram, we strive to ensure that every customer has a great experience. Your concerns about sales commissions are noted, and we value your input as it helps us find ways to improve our processes. If you have any further insights or questions, please feel free to reach out to us directly. We hope to see you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Car had no issues on arrival but had coolant leak when I
Car had no issues on arrival but had coolant leak when I left. Wont be back for service there again. They kept acting like i added coolant, but the older woman said the girl that was doing service must of added coolant and did not notate it on the service record. WILL NOT BE GOING BACK!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. I understand your concerns regarding the coolant leak and the service experience at Ginn Chrysler Jeep Dodge Ram. We take all customer feedback seriously and would like to address this situation further. Please reach out to us directly so we can look into this matter and ensure it is resolved. Your satisfaction is important to us, and we appreciate the opportunity to make things right. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Jason Rebecca and Yvonne are great examples of employees
Jason Rebecca and Yvonne are great examples of employees who give a xxxx and are very good at what they do. The Gin dealership is fortunate to have problems solvers on their team. Thank you Thank you Sincerely Gerald Smith
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We truly appreciate your kind words about Jason, Rebecca, and Yvonne. It’s wonderful to hear that you had a positive experience with our team at Ginn Chrysler Jeep Dodge Ram. We’re grateful to have dedicated problem solvers on board. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Been going to Ginn Motors since 1993 service on my
Been going to Ginn Motors since 1993 service on my vehicles as well as purchasing two cars. Always professional, courteous, friendly people to deal with. Highly recommend this business.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your loyalty to Ginn Chrysler Jeep Dodge Ram since 1993. It’s great to hear that you’ve had such positive experiences with our team while servicing your vehicles and purchasing cars. Your recommendation means a lot to us. We look forward to continuing to serve you for many years to come! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
The staff at Ginn are very courteous and handles each
The staff at Ginn are very courteous and handles each customer with respect.They have good customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that you experienced courteous service at Ginn Chrysler Jeep Dodge Ram. We take pride in treating each customer with respect and providing excellent service. We look forward to seeing you again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Never spoke to my service writer after I dropped the
Never spoke to my service writer after I dropped the vehicle off. I was sent a email or text with repair details, that was it. Not one discussion about what was going on with my vehicle. I had to call for updates. Even had to call to ask if my vehicle was ready. Not even a courtesy call that the work was completed. Very poor service from the service writer.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We understand how important communication is during the service process, and I'm disappointed to hear about your experience. It's concerning to know that you felt uninformed about your vehicle's status. I appreciate you bringing this to my attention and encourage you to reach out to Ginn Chrysler Jeep Dodge Ram directly so we can address your concerns and improve our service. Your satisfaction is important to us. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Our experience with Ginn Chrysler Jeep was absolutely
Our experience with Ginn Chrysler Jeep was absolutely wonderful. Shavon Roach was our sales associate and she was awesome. She took her time with us and answered our questions. She even called (on her day off) the next day to make sure the dealership put our running boards on our Jeep. The service department had our running boards on within an hour. I would definitely recommend them to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Michelle! We're thrilled to hear that your experience with Ginn Chrysler Jeep Dodge Ram was wonderful, and that Shavon provided you with excellent service. It's great to know that she went the extra mile for you. We appreciate your recommendation to friends and family, and we look forward to seeing you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com