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Ginn Chrysler Jeep Dodge

(280 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 2:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–2:00pm
Sunday Closed Closed
New (855) 805-0854 (855) 805-0854
Used (877) 521-0862 (877) 521-0862
Service (877) 382-6619 (877) 382-6619

Reviews

(280 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ginn Chrysler Jeep Dodge from DealerRater.

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Customer Service Agent was great and very attentive.

Customer Service Agent was great and very attentive. Completed the job and got a call back at the time they said the truck would be ready.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that our customer service agent provided great and attentive service during your visit to Ginn Chrysler Jeep Dodge Ram. We appreciate your kind words and are glad the truck was ready as promised. We look forward to seeing you again! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

I received great service.

I received great service. The process was thorough and quick. I appreciate them being available when needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you received great service at Ginn Chrysler Jeep Dodge Ram and that the process was thorough and quick. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Excellent service, transaction was quick, and the overall

Excellent service, transaction was quick, and the overall purchasing process was managed properly by Joey. Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Jorge, for your wonderful review! We're thrilled to hear that you experienced excellent service and a quick transaction at Ginn Chrysler Jeep Dodge Ram. It's great to know that Joey provided you with the proper management throughout the purchasing process. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

There was awesome and polite.

There was awesome and polite. They greet me with goodness they took their time to make sure that I got good quality Dylan with the vehicles that I choose. They make sure that car was good and comfortable for me. I appreciate the gratitude.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are thrilled to hear that you experienced great service at Ginn Chrysler Jeep Dodge Ram. It’s our priority to ensure you feel comfortable and confident in your vehicle choice. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Gunn Chrysler was the best!

Gunn Chrysler was the best!! They have a forever customer as long as I have a jeep!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your enthusiastic review! We're thrilled to hear that you had such a positive experience at Ginn Chrysler Jeep Dodge Ram. We truly appreciate your loyalty and look forward to serving you for all your future Jeep needs. Don't hesitate to visit us anytime! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Service Department!

Service Department! Outstanding Workers They will take care of your car or truck. I was impressed with their quick return of my truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear that you had an outstanding experience with our Service Department at Ginn Chrysler Jeep Dodge Ram. Our team takes great pride in their work, and it's wonderful to know that you were impressed with the quick turnaround on your truck. We appreciate your support and look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

you guys were great, the salesperson, the finance

you guys were great, the salesperson, the finance department and the whole process was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our salesperson and the finance department at Ginn Chrysler Jeep Dodge Ram. We strive to make the whole process smooth and enjoyable for our customers. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

One of the techs told me that I needed a new tire, but I

One of the techs told me that I needed a new tire, but I did not. I was able to get the tire repaired. This was the second time this has happened to me. I understand that the dealership does not repair tires, but to tell me that I needed a new tire was dishonest in my opinion. I've come here many times, and Ms. Edmondson treats me well.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. I appreciate your input, and I understand your concern regarding the tire assessment. It's great to hear that Ms. Edmondson has provided you with excellent service during your visits to Ginn Chrysler Jeep Dodge Ram. We value your feedback and strive to maintain high standards, so I encourage you to reach out directly to discuss this matter further. We want to ensure all our customers feel confident in their service. Thank you for being a loyal customer. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

This was the easiest and best Shopping experience I have

This was the easiest and best Shopping experience I have ever had in purchasing an Automobile. I reached out to Ginn and was connected with Shavon Roach. In speaking with Shavon, I asked for a Price Quote on a New Jeep. She got back to me within a couple of hours with a Price. After reviewing the Number, I told her what I was willing to pay. She called me back in 10 minutes and we had a deal. I set up a time to come in and pick up the Jeep and do the Paperwork. I arrived and the Jeep was ready. Took at test drive and decided the deal was good. I had a trade in and we had agreed to a price up front, sight unseen. Everything from the first call till the signing of the Paperwork was easy and fair. Shavon followed up with me twice to check and see if I was happy. I drove from Athens Georgia to Covington Georgia and would make that drive again, if I was in the Market for another Automobile and will in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Tim, for your amazing review! We're thrilled to hear that your experience with Ginn Chrysler Jeep Dodge Ram and Shavon was the easiest and best you’ve ever had while purchasing an automobile. It’s fantastic to know that the process was smooth from the initial quote to driving away in your new Jeep. We truly appreciate your trust and willingness to make the drive from Athens to Covington. We look forward to serving you again in the future! Safe travels and enjoy your new Jeep! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com

Technician was stunning!

Technician was stunning! He had to work extremely hard to get my alignment near perfection. So kudos to him!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with our technician at Ginn Chrysler Jeep Dodge Ram. It’s great to know that his hard work to achieve near-perfect alignment made an impact on your visit. We appreciate your kind words and hope to see you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com