Reviews
Very friendly and fast service!
Very friendly and fast service! The staff was great and they were very professional! Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Walter! We appreciate you taking the time to share your positive experience with us at Ginn Chrysler Jeep Dodge Ram. We're glad to hear that our friendly and professional staff made your visit enjoyable. We look forward to serving you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
I went for a routine oil change.
I went for a routine oil change. The staff is always nice. However, I’m still dealing with an oil leak that has not been resolved after several visits. Not sure why your techs aren’t skilled enough to resolve this issue.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. I appreciate your kind words about our staff at Ginn Chrysler Jeep Dodge Ram, but I understand your frustration with the ongoing oil leak. Your concerns are important to us, and I want to ensure this issue is properly addressed. Please contact me directly so we can work towards a solution together. Thank you for your patience. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Very nice and professional employees.
Very nice and professional employees. I was greeted right away. I was in and out in a very reasonable time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Ginn Chrysler Jeep Dodge Ram. Our team takes pride in providing professional service and efficiency. We look forward to welcoming you back next time! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
I received the service needed and was very pleased.
I received the service needed and was very pleased. I will return any time I have a need to. Thank you all
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership was very helpful and knowledgeable about
This dealership was very helpful and knowledgeable about the vehicles on their lot. They allowed us (my wife and I) to take our time and look around. After an allotted amount of time we were approached by Mrs. Roach, who was professional and very knowledgeable about the vehicles we were looking at. Mrs. Roach assisted us with test driving the vehicles, and answered all questions we asked. She was not pushy about purchasing a vehicle. Once we decided to purchase our Jeep she and Mr.Shakespeare made the process very simple and met all of our needs and expectations. We returned the following day to have our running boards installed on our Jeep. The dealership had them installed within an hour. Mrs. Roach even contacted us (on her day off) to make sure everything went smoothly. I would definitely recommend this dealership to friends and family. I would also highly encourage them to use Mrs. Roach and Mr. Shakespeare when making a decision about a purchase of their own vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review, Michelle! We're thrilled to hear that you and your wife had such a positive experience at Ginn Chrysler Jeep Dodge Ram. It’s great to know that Mrs. Roach and Mr. Shakespeare provided you with the knowledge and support you needed throughout the buying process. We truly appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new Jeep! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Best Chrysler service center all A round from the
Best Chrysler service center all A round from the mechanics to the service writer and management
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent experience with our team at Ginn Chrysler Jeep Dodge Ram. From our mechanics to our service writers, we strive to provide top-notch service for all our customers. We look forward to assisting you again in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
I have been taking my vehicle to Ginn Jeep for the entire
I have been taking my vehicle to Ginn Jeep for the entire 13 years since purchasing it new from Ginn. I always get great customer service and great service care. I highly recommend Ginn Jeep!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful feedback! We're thrilled to hear that you've been a loyal customer for 13 years and that you've always received great customer service at Ginn Chrysler Jeep Dodge Ram. Your recommendation means a lot to us. We look forward to continuing to serve you in the future! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
The dealership was very clean, well lite, and inviting
The dealership was very clean, well lite, and inviting upon entering the lot and showroom. The level of customer service rendered by my Sales Rep Shelton Jones and Finance Manager Deborah Heflin was exceptional very through and professional. I believe they worked hard for my business and showed genuine appreciation in closing our deal. I think I've found my dealership for any future car/truck buys for me or my family. I highly recommended Ginn C.J.D.R.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Ginn Chrysler Jeep Dodge Ram and that Shelton and Deborah provided exceptional service. We truly appreciate your recommendation and look forward to assisting you and your family with any future vehicle needs. See you again soon! Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
Not impressed with the service I received in service.
Not impressed with the service I received in service. No sense of urgency and lack of communication. They couldn’t fix my car the first time. Brought back and was resolved but this whole experience has been a nightmare.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Tony. We appreciate you sharing your experience regarding your service visit at Ginn Chrysler Jeep Dodge Ram. We've left several voicemails to discuss your concerns. Please contact me directly at your convenience. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com
The service was poor.
The service was poor. I’m still waiting to drive a call from the service manger and the GM. I wouldn’t recommend this dealership.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. I understand your frustration regarding the service you received at Ginn Chrysler Jeep Dodge Ram. It's important for us to address your concerns. I am looking into this issue and hope to be in touch shortly we can work towards a resolution and ensure better communication moving forward. Your experience matters to us, and we appreciate your input. Sincerely, Tim Cartledge - General Manager- tim_c@getginn.com