Reviews
New Car Experience
Jason Davis, the salesman who worked with me for several hours showing me multiple vehicles and he was patient and knowledgeable. When I finally made my choice and he worked with the credit department to help my choice happen. He also borrowed my phone and connected to the Bluetooth and put the Ford App on my phone. It has been a long time seen I had a new vehicle and I couldn't be happier. Well done Jason Davis!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Janet, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!
gthuyk
The staff was friendly and willing to help us stay within our budget. Thank you for a great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Two thumbs up!
Thanks for all the help! I appreciate your time and hospitality. Jonathan
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great overall service!
Very friendly, and willing to work with us! We will definitely recommend McLaughlin Ford to anyone looking for vehicles!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Added keyless entry to my 2017 Escape.
Overall great experience. I wanted keyless entry added to my Escape. The service department ordered the part. It arrived early. My service appointment started on time and I was completed on time. No issues. Overall excellent service experience. Will continue to use McLaughlin for even though they are 50 minutes away.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Super Service
Very quick and professional. I will definitely use them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We really appreciate your feedback! We hope to be of service to you again! Take care!
Review
Staff was very friendly. They helped me understand what was going on with my car and gave recommendations.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My new F250 and great service
Top notch people who go the extra mile to help you !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful response to the quality of service our Staff provides, William! It is great to hear our Staff took such great care of you! We hope to see you here again!
McLaughlin Ford
This is the second new truck I have purchased at McLaughlin Ford, and they have been easy to work with both times.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer
Great experience! They have done a ton of work on my 2001 Ranger in the past few months and it runs like new now. Their mechanics do amazing work. Service advisors are always great to deal with. I feel like family when I come in. Would definitely recommend to any and everyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase