Reviews
Very friendly atmosphere there!
I have a Great meeting with Stewart and Brandon yesterday, it was a very friendly atmosphere that I felt there! Management team did a Great Job! Now I understand why RMB is constantly growing. Good job, and keep holding this Great Reputation!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the props. We try to treat everyone with respect.
Love RBM of Atlanta
This is the second time that I have purchased a Mercedes from RBM of Atlanta. It is their customer service that had me go back the second time. There was no question in my mind where I would be buying my car. My salesman, Steve Szczupak, went above board showing me different vehicles and answering all my questions. All without any pressure. Steve wanted to make sure the vehicle I chose was a perfect fit for me. I drove away with a 2017 E300. Bryan Hagan in the finance department also made certain that everything concerning the financing went as smooth as silk. From the moment you walk into RBM and are greeted by the ladies up front, you are treated as if you are family. Everyone at RBM makes you feel as if you are their #1 customer. I highly recommend RBM of Atlanta for your car purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your loyalty and business! We hope we can continue to delight you. Thank you for your xxxxxxand let us know if there's anything else we can do to help.
My experience at RBM
This is the second time that I have purchased a Mercedes from RBM of Atlanta. It is their customer service that had me go back the second time. There was no question in my mind where I would be buying my car. My salesman, Steve Szczupak, went above board showing me different vehicles and answering all my questions. All without any pressure. Steve wanted to make sure the vehicle I chose was a perfect fit for me. I drove away with a 2017 E300. Bryan Hagan in the finance department also made certain that everything concerning the financing went as smooth as silk. From the moment you walk into RBM and are greeted by the ladies up front, you are treated as if you are family. Everyone at RBM makes you feel as if you are their #1 customer. I highly recommend RBM of Atlanta for your car purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your loyalty and business. We appreciate you taking the time to share your experience with us. Steve Szczupak is one of the best in the business. We look forward to continue delighting you.
New CLA
This was a positive experience. I was happy to drive my new car off the lot in such a short amount of time. It was a good overall experience as a repeat customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your loyalty and business. We appreciate you taking the time to share your experience with us.
Wonderful Experience!
After an exhaustive search for the right vehicle (my third Mercedes) at another dealership, Charlie Vaccaro at RBM of Atlanta ended my search. I not only had the "right" vehicle, but my experience was exceptional. The entire team was very professional, and I plan to use RBM of Atlanta for all my future Mercedes needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome to the RBM of Atlanta family. Thank you for your business and taking the time to share your experience with us. We look forward to continue delighting you.
Great purchase experience
Charlie Vaccaro and Ashley Ahern have once again made my purchase experience most pleasant. I have recommended Charlie to several friends. This is my third purchase- two CPO and one new.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty and business. We appreciate you taking the time to share your experience with us.
Excellent service!
Don Bonura was very helpful, polite and knowledgeable so it was an excellent experience! Also Se Kim was very professional like Don and the paperwork went very smoothly. Thanks!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome to the RBM of Atlanta family. Thank you for your business and taking the time to share your experience with us.
Excellent experience - all the way
Steve "Shupak" Szczupak at RBM of Atlanta – excellent experience all the way. Second vehicle purchased under his professional care. Excellent in all aspects. Very thankful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty and business. We appreciate you taking the time to share your experience with us. Steve is a true professional.
Steve Szczupak saved the day!
My busy commute told me it was time to trade my beloved '06 ML500 for something that would be more practical gas-wise. I've been spoiled over the years with European cars, but I honestly drove everything from Honda, Toyota, Kia, Acura, Lexus, Chevy, Ford, and many others in spring of '16. My budget was set and Steve made it happen under my budget by a $1.00!! I made out with a vehicle that is stylish, road friendly, and comfortable. I drive all over Cobb county every day in my turbo charged C class and I only fill up once a month!!! So happy with my purchase experience and I will be back to purchase another vehicle from RBM. Thanks Steve!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and taking the time to share your experience with us. We look forward to continue to delight you.
It's all about the customer service!
I spent 5 months test driving new cars, 2016. I test drove so many it became 2017. I dealt with many dealerships, sales people, makes and models from Kias to Lexus. But, when it came down to me plunking down the dough, it was the customer service that sold me, not the car. None of the cars really spoke to me and some of the sales people rubbed me the wrong way or didn't know their product. But that was not the case with RBM of Atlanta. Steve "Shupak" Szczupak is a warm friendly and funny person who genuinely cares about his customers. And he knows the Mercedes'. He should he has been selling them for a long, long time. Several of the sales people came and went when I returned to test drive a car again. Granted Steve sold my husband a Mercedes back in 2010, but he has been there for him ever since. My husband is not an needy as I am when it comes to cars, so knowing that Steve would be there long after the sale was important to me. Steve has not disappointed. He has followed up with me several times to help me learn the car. Along with Casey and Mr. Finance (Sorry I can't think of his name) at the dealership are nice and helpful too. They made the process of buying the car mostly pain free. Watching those dollars leave the bank account was the most painful. LOL!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and taking the time to share your experience with us. We look forward to taking care of you and your husband's Mercedes-Benz needs.