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RBM of Atlanta

(1,086 reviews)
Visit RBM of Atlanta
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (877) 709-7890 (877) 709-7890
Used (877) 687-1567 (877) 687-1567
Service (678) 268-6207 (678) 268-6207

Reviews

(1,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Atlanta from DealerRater.

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Amazing experience, Everyone was thorough and kind.

Great experience. Very kind and thorough. Everything was taken care of quickly and everyone knew what they were doing/about the vehicle. Would recommend to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Welcome to the RBM of Atlanta family. Thank you for your business and taking the time to share your experience with us.

Love the experience!

Everyone hates buying a car, right? I used to think that way too until I met Steve Edwards at RBM. Steve is great -- no pressure, no surprises, just helpful information and a beautiful ride! Customer service here is great, too! They actually come out to your new car and help you program everything in the car from your phone to your apps. If you're tired of the usual run around, walk into RBM and see how different buying a great car can be!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business and taking the time to share your experience with us. We appreciate the props. We look forward to continue to delight you.

Awesome Customer Service!

Nice facility, large inventory and Lawrence Hobson provided an excellent shopping experience. Looking forward to purchasing with him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business and taking the time to share you experience with us.

The good experience with the same sales person

This is the 4th car that Kyrus helped me to get the right vehicle - in the span of over 15 years. I don't live in G.A. but he made it easy for me to do the transaction, and delivered the car to my house. The thoughtfulness is more than I expected. Continue your good work Kyrus

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and business. We appreciate you taking the time to share your experience with us.

Steve Edwards

Steve Edwards is the best. We will always purchase a car from him. Would recommend him to everyone for a good experience buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for your business and taking the time to share your experience with us.

Great Experience

This was my second car from RBM of Atlanta. The entire process was flawless. Love my new car, and loved working with Kay Goggins both times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and business. We appreciate you taking the time to share your experience with us.

Chuck Greif

Our experience with RBM of Atlanta and Steve Szczupak has been exceptional. We will continue to shop for Mercedes at this dealership even though we are five hours away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Welcome to the RBM of Atlanta family. Thank you for your business and taking the time to share your experience with us. We look forward to taking care of all your Mercedes-Benz needs.

Complete satisfaction with purchase!!!!!!

I just graduated from Auburn University and was in search for a new car. My family has had an ongoing relationship with Steve Szczupak at Mercedes Benz for a couple of years and I was so excited to have him help me find the right car and perfect fit for me! I drove off the lot in an amazing C Class about 3 weeks ago and I still get in my car with a smile on my face everyday! Mr Szczupak could not have been more helpful or more fun to work with. He is a great listener and works to find what the best fit and plan would be for you. I would recommend him 10/10 to anyone!!!! He's the best!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and business. We appreciate you taking the time to share your experiences with us. Steve Szczupak is a true professional and one of the best in the industry.

New car purchase

I recently purchased a E300 from RBM and was and am completely satisfied with the manner in which the sale was made, the continuing follow up and the attitude of those concerned to insure my satisfaction. It was a pleasure to go through the whole process in a no pressure environment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Welcome to the RBM of Atlanta family. Thank you for your business and taking the time to share your experience with us.

Incredible Service and Complete Satisfaction!!!

I just graduated from Auburn University and was in search for a new car. My family has had an ongoing relationship with Steve Szczupak at Mercedes Benz for a couple of years and I was so excited to have him help me find the right car and perfect fit for me! I drove off the lot in an amazing C Class about 3 weeks ago and I still get in my car with a smile on my face everyday! Mr Szczupak could not have been more helpful or more fun to work with. He is a great listener and works to find what the best fit and plan would be for you. I would recommend him 10/10 to anyone!!!! He's the best!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Welcome to the RBM of Atlanta family. Thank you for your business and taking the time to share your experience with us. We look forward to taking care of all your Mercedes-Benz needs.