Team One Chevrolet of Gadsen

I had a fender bender on my 2023 Corvette and took it to team one. They repaired the damage which included replacing the radiator. On the way home from the shop my car overheated and I had to have it towed back to Team one. It has now been 8 days and they haven’t even looked at it yet. If they don’t get it looked at and something done about it in the next two days I am having it towed to another dealer nearby. So you can imagine that I don’t recommend Team One for service or anything else

Very good experience. Courteous and knowledgeable personnel. X x x x x x x x x x x x x x x x x x

Great service by the whole team ! Made my day a great one getting my truck serviced. Especially appreciate the help and support that Chelsea ( my service advisor) offered and gave!!

The service was good and fast. I will be back for all of my services

Purchase the car there no second key back seat belts do not work, would not recommend this dealership they just want to sell you a car no customer service after the sale

If I could give 0 STARS I would because this is so unfair We purchase our car back in Feb 2024 we purchased 2018 Nissan Rogue and the Air doesn’t work on one side /Driver side team one was notified of the issue within 24 hours I also ask for a BUY BACK because the finance company told me to because I had just got the vehicle and I have the sign out sheets but there is no paperwork in the computer at Team One Chevrolet of our vehicle getting worked on and we was put in 7 loaner cars because I have all loaner car papers and text messages /Voicemails and my Air/Heat still isn’t fixed keep in mine it has been extremely hot so on the hot days I do not drive the vehicle because I am sick and have lupus and other health issues I can’t be out in the heat long we are so disappointed that we got this vehicle the cost is over 20,000.00 with a 500.00 car note and no air or heat on drivers side of vehicle I have waited on a phone call from them to get this taking care of I also went to sister lot where our car was sent to pick up paper on what was done to the vehicle they told me the maintenance department put a part on our car but our car still isn’t fixed but they provided the paperwork but was unaware that the problem was still going on with the car and I informed them that it still wasn’t working I also let the service department come out to check it so they could see it wasn’t working and they agreed it wasn’t working appropriately I will be posting full story on other platforms I will be getting in contact with better business bureau TODAY because this is so unfair I feel like I have been super nice about this situation because I did not want to post about this issue but everything I stated is the Truth I am honestly thinking about letting this vehicle go back 😢because I Cannot Do This Any Longer I am disappointed

Let me start by saying that I have bought vehicles from Team One in the past 2 years. Took a really good friend of mine there when he wanted to purchase a new truck today. First, the salesman was brand new, though he previously owned a car lot of his own in Fyffe, he seemed overly nervous and oblivious to the dealership and how it was run. He entered the dealership 3 times when we simply wanted a price and mileage, each time he entered without returning with the keys. So 20 minutes at 90 degrees before we even got an answer to mileage. After a test drive, we got an answer on price, however, the price quoted quickly increased by 5k. After much discussion and after bantering on trade value, we were told that the payment would be and that there would be one hard inquiry to run credit. This was verified with their credit manager “Moose” who assured us that there would only be one hit to his credit….. Within seconds, there were 8 hard inquiries. A 25 point credit decrease on equifax and a difference in payment of 500$ from original quote….. We asked all the right questions and had been assured that there would be not issues, but when we literally showed them the report on equifax, while sitting at their desk, they started trying to back pedal their answers, told us that they never said that there would only be one inquiry and showing us information that was not provided before we started. We never would have started the process if given the information up front. Though I have been a loyal customer for years, they will never get another sale from anyone that I know. No Team one dealership in Gadsden will get my business again. They are more concerned with making a sale than they are in taking care of the client.

Every time I make a service appointment, my vehicle goes back on time and the wait isn't long. That's key for me because I drive a hour and 15 minutes to get my vehicle serviced.

Excellent customer service and support. Thank you, could not be more happier with them. Thank you!

WORST Dealership ever. Was sold a death trap. Please be weary. Wouldn't recommend Ever. Car cuts off in Traffic and was sold to working mother. Hope every dime I could manage to scrape up was worth me driving a car that might cost me my life.